Senior Product Manager

Athenahealth is hiring a Senior Product Manager in Boston, MA (onsite) to help shape clinical experiences that make providers’ work more efficient. In this role, you’ll use AI tools, rapid prototyping, and clinician feedback to turn complex workflow challenges into measurable product improvements. You’ll also guide product strategy and discovery while stepping into Scrum Product Owner responsibilities for related encounter and visit workstreams.

What you’ll do

• Own discovery, strategy, and delivery across related workstreams by setting priorities, roadmaps, and measurable objectives.
• Prototype to learn by partnering with UX and Engineering to test ideas with clinicians and resolve key uncertainties before significant engineering investment.
• Act as Scrum Product Owner by prioritizing backlogs, writing clear specifications and user stories, and making decisions about scope and sequencing.
• Integrate AI into day-to-day product work, including customer feedback synthesis, prototyping, and analysis, while ensuring appropriate human review and sharing approaches that help teams learn and deliver faster.
• Manage dependencies and trade-offs across teams, lead launches with customer-facing partners, measure adoption and outcomes, and iterate based on results.
• For AI-enabled clinical features, collaborate with Engineering, Data Science, Analytics, Clinical Informatics, and Patient Safety to define evaluation criteria for accuracy, bias, data quality, and safety, and establish responsible rollout and monitoring.

Skills and experience

• 5+ years of product management experience strongly preferred, with a track record of shipping products and measuring customer outcomes.
• Strong understanding of clinical workflows and healthcare enterprise needs through product work with providers and clinicians, direct clinical practice, or related healthcare experience.
• Experience as a Product Manager or Product Owner on Agile or Scrum teams, partnering closely with Engineering and UX.
• Practical experience using AI tools for product discovery, prototyping, or development.
• Experience shipping AI-enabled clinical products is a plus.
• Bachelor’s degree in a related field (or equivalent experience).

Compensation and benefits

Expected compensation: $141,000 - $239,000 base salary. Base pay depends on factors including experience, relevant knowledge and skills, how qualifications compare to others in similar roles, and geographical market rates.

Athenahealth’s Total Rewards package may include short- and long-term incentives such as an annual discretionary bonus plan, a variable compensation plan, and equity plans, plus health and financial benefits, commuter support, and employee assistance programs.

• Tuition assistance
• Employee resource groups
• Collaborative workspaces (some offices welcome dogs)
• Flexibility with consistent communication and digital collaboration tools
• Events throughout the year, including book clubs, external speakers, and hackathons

About the team

The Specialties Zone builds tailored clinical experiences across athenaOne, including AI-native encounter workflows, specialty capabilities, and configurable tools for capturing and acting on clinical information. The team collaborates across Product, Engineering, UX, Data Science, Analytics, Clinical Informatics, and Patient Safety to simplify complex workflows for clinicians and practices.

This individual contributor position reports to the Executive Director, Product Management.