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Amazon.com Services LLC

Senior Product Manager, US 3P Business

Seattle, WA $136k - $184k/yr Full time Posted 1d ago

Job Description

The ASB team is seeking a Senior Product Manager to lead product and AI initiatives that help nationally recognized brands maintain high customer experience standards on Amazon.

Responsibilities

  • Use critical judgment to identify where AI can augment human review, then implement AI-backed solutions
  • Own the end-to-end brand-facing experience across help pages, notifications, dashboards, and action centers
  • Translate different brand personas into intuitive, self-service surfaces focused on utility and simplicity
  • Define the product roadmap across detection tooling, policy tooling, and cross-system integrations
  • Make prioritization decisions that balance short-term delivery with long-term architecture
  • Manage the full lifecycle from concept through post-launch
  • Create and present business reviews to senior leadership for strategic initiatives improving customer and brand experience

Requirements

  • 5+ years of product or program management, product marketing, business development, or technology experience
  • Bachelor’s degree or equivalent
  • Experience with feature delivery and making tradeoffs as part of a product
  • Experience owning or driving roadmap strategy and definition
  • Experience delivering products end to end
  • Experience as a product manager or product owner
  • Experience owning technology products

Preferred Qualifications

  • Experience influencing senior leadership through data-driven insights
  • Experience working across functional teams and senior stakeholders

Team

  • Amazon Standards for Brands (ASB) supports nationally recognized brands in maintaining high customer experience standards in the Amazon store
  • Develops and implements policies, processes, and tools that protect customer trust while enabling brands to thrive
  • Partners across the organization to build holistic approaches for maintaining standards aligned to ASB policy
  • Committed to data-driven decision making and continuous improvement
  • Continuously explores ways to improve support for customers and brands

Compensation and Location

  • Location: Seattle, WA (onsite)
  • Salary: USD 136,000 - 184,100 per year

Benefits

  • Sign-on payments
  • Restricted stock units (RSUs)
  • Health insurance: medical, dental, vision, prescription, Basic Life & AD&D insurance, option for Supplemental life plans
  • EAP
  • Mental Health Support
  • Medical Advice Line
  • Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement coverage
  • 401(k) matching
  • Paid time off
  • Parental leave

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