Senior Product Manager, US 3P Business
Job Description
The ASB team is seeking a Senior Product Manager to lead product and AI initiatives that help nationally recognized brands maintain high customer experience standards on Amazon.
Responsibilities
- Use critical judgment to identify where AI can augment human review, then implement AI-backed solutions
- Own the end-to-end brand-facing experience across help pages, notifications, dashboards, and action centers
- Translate different brand personas into intuitive, self-service surfaces focused on utility and simplicity
- Define the product roadmap across detection tooling, policy tooling, and cross-system integrations
- Make prioritization decisions that balance short-term delivery with long-term architecture
- Manage the full lifecycle from concept through post-launch
- Create and present business reviews to senior leadership for strategic initiatives improving customer and brand experience
Requirements
- 5+ years of product or program management, product marketing, business development, or technology experience
- Bachelor’s degree or equivalent
- Experience with feature delivery and making tradeoffs as part of a product
- Experience owning or driving roadmap strategy and definition
- Experience delivering products end to end
- Experience as a product manager or product owner
- Experience owning technology products
Preferred Qualifications
- Experience influencing senior leadership through data-driven insights
- Experience working across functional teams and senior stakeholders
Team
- Amazon Standards for Brands (ASB) supports nationally recognized brands in maintaining high customer experience standards in the Amazon store
- Develops and implements policies, processes, and tools that protect customer trust while enabling brands to thrive
- Partners across the organization to build holistic approaches for maintaining standards aligned to ASB policy
- Committed to data-driven decision making and continuous improvement
- Continuously explores ways to improve support for customers and brands
Compensation and Location
- Location: Seattle, WA (onsite)
- Salary: USD 136,000 - 184,100 per year
Benefits
- Sign-on payments
- Restricted stock units (RSUs)
- Health insurance: medical, dental, vision, prescription, Basic Life & AD&D insurance, option for Supplemental life plans
- EAP
- Mental Health Support
- Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave