Senior Product Operations Manager, Find My

Lead operations for the Find My team by setting strategy, scaling programs, and driving cross-functional execution against communicated performance targets.

Responsibilities

• Develop team plans aligned to broader organizational strategy and goals for key aspects of Find My
• Operationalize annual plans through cross-functional programs and technical teams
• Mobilize resources to support growth and delivery
• Follow through on commitments, addressing problems and ensuring execution stays on track
• Build and lead high-performing teams
• Assemble the right people, motivate them, provide appropriate tools, and enable effective collaboration
• Drive flawless execution through cross-functional planning and scaled programs
• Build relationships across Apple and drive development of new team capabilities

Requirements

• Experience navigating cross-organizational dependencies at a large, matrixed company; include examples of identifying and managing interdependencies to keep initiatives on track
• Experience adapting quickly to shifting or unique stakeholder requirements; include examples of building influence and alignment across internal and external groups with competing priorities
• Experience mediating disputes or negotiations between stakeholders and driving resolution with minimal escalation; include examples of making difficult calls under pressure
• Experience distilling ambiguous, multi-variable problems into clear recommendations for executive audiences (for example, via structured frameworks or executive summaries)
• Experience revisiting or reversing a prior decision based on new data or analysis, even after significant time/resources; own the outcome with stakeholders
• Experience building a team from the ground up or significantly scaling an existing team; include recruiting, onboarding, and mentoring talent
• Experience identifying and resourcing gaps proactively before they become blockers; include specific examples
• Experience conducting user or stakeholder research (interviews, surveys, feedback sessions) to inform product, program, or business decisions
• Track record of exceeding measurable goals or targets in prior roles, with metrics when possible
• Strong written and verbal communication skills, including presenting to and aligning senior stakeholders or executives on complex or ambiguous initiatives
• Experience prioritizing effectively under competing deadlines and ambiguity; include examples of seeing initiatives through despite setbacks or resistance
• Experience coaching or mentoring team members toward individual goals; include measurable growth or promotion outcomes
• Experience developing a new strategy or approach from scratch using structured analysis to decide what to cut and what to prioritize; include an example of a strategy you shaped

Minimum Qualifications

• 10+ years of experience in business operations, program management, or general management
• At least 5 years in a senior leadership role leading multi-disciplinary teams
• Track record of balancing short-term delivery with building sustainable, long-term value
• Proven experience managing and developing managers or team leads/individual contributors, including hiring, performance management, and career development responsibilities
• Demonstrated experience operating in fast-changing, ambiguous environments and adapting strategy in real time
• Experience prioritizing and reallocating resources across competing initiatives under time pressure, including trade-off decisions and outcomes
• Hands-on experience implementing and running operating cadences, metrics, and review processes to track performance against goals
• Track record of anticipating organizational shifts and proactively adjusting plans
• Experience conducting competitive and market analysis that informed strategic decisions
• Experience leading cross-functional initiatives across multiple teams or departments (for example, engineering, product, design, marketing) without direct authority, and driving them to completion
• Experience building relationships and gathering input across a network of internal stakeholders and subject matter experts
• Experience influencing senior stakeholders and decision-makers within your organization and in partner or external organizations, without formal authority
• Commitment to Apple business ethics and doing what is best for Apple

Preferred Qualifications

• Additional experience aligning to the requirement themes (cross-organizational dependencies, stakeholder alignment under competing priorities, dispute mediation with minimal escalation, executive-ready recommendations, decision reversal based on new data, team building/scaling, proactive resourcing gaps, user or stakeholder research, exceeding measurable goals, stakeholder and executive communication, prioritization under ambiguity, and coaching/mentoring outcomes)
• Additional experience developing new strategy from scratch using structured analysis, including identifying what to cut and what to prioritize

Location

• Cupertino, CA (onsite)

Pay

• Base pay range: USD 212,600 - 376,300 per year
• Base pay depends on skills, qualifications, experience, and location

Benefits

• Comprehensive medical and dental coverage
• Retirement benefits
• Range of discounted products and free services
• Reimbursement for certain educational expenses, including tuition for formal education related to advancing your career at Apple
• Opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs
• Discretionary restricted stock unit awards
• Employee Stock Purchase Plan (purchase Apple stock at a discount if voluntarily participating)
• Additionally, this role might be eligible for discretionary bonuses or commission payments, as well as relocation
• Note: Benefits, compensation, and employee stock programs are subject to eligibility requirements and plan/program terms