Senior Product Owner

The Senior Product Owner role on the Marketing Technology team at Rocket Companies focuses on end-to-end product ownership across business areas, with an emphasis on enterprise workflow transformation. You will help drive AI adoption, manage complex stakeholder needs, and enable Agile delivery of business value.

Key Responsibilities

• Lead product ownership for a portfolio of business areas across Rocket, covering transactional and promotional marketing initiatives as well as enterprise-wide capabilities.
• Own, prioritize, and maintain a healthy product backlog in Azure DevOps, translating business needs into actionable work items with clear acceptance criteria.
• Design, build, and deploy AI agents using modern LLM platforms such as Claude, Microsoft Copilot, and ChatGPT to improve workflow efficiency.
• Transform internal workflows, including intake processes, communication channels, and collaboration patterns, to reduce friction and increase clarity.
• Apply experience with Model Context Protocol (MCP) and AI integration protocols to identify opportunities for intelligent automation and agentic workflows.
• Partner with engineering teams, stakeholders, and cross-functional leaders to define requirements, manage dependencies, and deliver innovative solutions.
• Build trusted relationships within a multi-brand stakeholder ecosystem, navigating competing priorities through strategic thinking and clear communication.
• Act as an AI adoption champion by mentoring peer Product Owners and team members on workflow optimization, stakeholder engagement, and emerging AI capabilities.
• Evaluate and implement improvements to team operations, including work intake flows, to ensure efficient, stakeholder-centric execution.
• Stay engaged with the evolving AI landscape and bring forward-thinking solutions to complex enterprise challenges.
• Facilitate Agile ceremonies and refine backlogs collaboratively with engineering teams to support continuous business value delivery.
• Navigate ambiguity by creating structure and clarity for undefined problems while adapting to fast-paced change.

Required Qualifications

• 5+ years of experience analyzing, designing, and changing business processes with measurable impact.
• 4+ years in product ownership or related roles defining and prioritizing technical requirements.
• Bachelor's degree or equivalent expertise in information technology, business management, marketing, or a related field.
• Hands-on experience building and deploying AI agents using modern LLM platforms (Claude, Microsoft Copilot, ChatGPT) to improve team or organizational workflows.
• Proven ability to deliver results and drive workflow efficiency at enterprise scale across complex stakeholder ecosystems.
• Expertise writing work items with testable acceptance criteria and clear value propositions.
• Strong background in backlog management, prioritization frameworks, and Agile methodologies.
• Proven ability to manage competing stakeholder priorities, facilitate trade-off discussions, and build consensus across business, technical, and leadership teams.
• Experience using data and analytics to guide prioritization and measure outcomes.
• Experience supporting software products and communicating confidently about underlying technologies.
• Deep familiarity with current and emerging AI technologies, automation tools, and workflow optimization strategies.
• Proficiency with Azure DevOps, Monday.com, Slack, and other collaborative tools.
• Ability to thrive in a fast-paced environment, adapt quickly, and operate effectively in ambiguous conditions.
• 7+ years of product ownership or product management experience in complex enterprise environments.
• Certification in Agile practices (Certified Scrum Product Owner, SAFe Product Owner/Product Manager, or similar).
• Experience working with Model Context Protocol (MCP) servers and AI integration architectures.
• Experience managing products or initiatives across multi-brand organizations.
• Proven track record mentoring Product Owners or team members in AI adoption and best practices.
• Experience leading process transformation initiatives such as intake redesign or workflow optimization.
• Deep understanding of omnichannel customer journeys or marketing automation workflows, including marketing technology tools such as Salesforce Marketing Cloud.
• Demonstrated experience implementing enterprise-wide efficiency improvements that scale across teams.
• Passion for using AI to reimagine work, focusing on removing workflow steps rather than only automating individual tasks.
• Track record of building cross-organizational relationships and driving consistency across teams.
• Background in Financial Services or other large, highly regulated industries.

Technology Stack

• Azure DevOps
• Claude
• Microsoft Copilot
• ChatGPT
• Model Context Protocol (MCP)
• Monday.com
• Slack
• Salesforce Marketing Cloud
• LLM platforms

Location

Detroit, MI (onsite)

Benefits

• Eligible team member perks and health benefits.
• Support tailored to individual needs, including ways to help you live your best life.
• Peace of mind.