Sr. Product Owner

Drive product delivery across two concurrent programs while shaping requirements, backlog execution, and readiness across multiple development teams.

Responsibilities

• Follow all HealthStream security policies, procedures, and assigned training
• Own end-to-end requirements and backlog for two concurrent programs: the rebuilt conflict of interest disclosure platform and the continuing education management platform consolidating three products, including trade-offs across priority, capacity, and sequencing
• Make independent decisions on backlog priority, release scope, and acceptance of completed work within product management strategy and commitments; escalate architecture, external commitment, and resourcing decisions
• Maintain one authoritative record of scope and decisions per program, reconciled against designs, prototypes, and the backlog on a fixed weekly cadence
• Represent both programs in portfolio-level planning and surface cross-program conflicts in capacity, shared services, and timing before commitments are impacted
• Configure and operate multiple Azure DevOps boards including area paths, iteration schedules, work item hierarchy, custom queries, and dashboards
• Run backlog intake, refinement, and sprint readiness for several development teams at once, including shared platform and service teams beyond the immediate program
• Produce cross-board delivery reporting (for example: throughput, sprint readiness, release burn-up, and defect trends) for product and engineering leadership
• Track defects, security remediation, and feature work separately with clear prioritization, aligned to company security remediation timelines
• Convert AI-generated working front-end prototypes into implementable epics, features, and user stories; identify gaps between prototype behavior, platform standards, and back-end capability
• Use generative AI tools daily (including Claude) to draft requirements and acceptance criteria, synthesize meeting and customer input, and analyze backlog health
• Define requirements for AI-powered product capabilities, such as in-application agents that guide users through disclosure and workflow completion
• Set guardrails for responsible AI use in product artifacts in line with company data, privacy, and security policy
• Author and maintain a product ownership playbook used by both programs, including work item quality standards, definition of ready, definition of done, and decision logging practice
• Audit work item quality across teams on a recurring basis and drive remediation with engineering leads
• Build shared requirement patterns so common capabilities (permissions, notifications, reporting) are specified once and reused across programs
• Own release readiness for external commitments, including beta programs, Innovation Council sessions, customer sandbox access, and enterprise go-live dates
• Translate accreditation and regulatory requirements (ACCME, ANCC, Joint Accreditation, state and specialty boards) and accessibility requirements (WCAG 2.1 AA) into enforceable acceptance criteria
• Partner with customer success and implementation to route customer-reported needs to the correct program backlog and close the loop on outcomes
• Mentor new product owners or analysts who join either program by reviewing their work items and requirements (not an immediate responsibility of the role)
• Onboard new team members to each program domain, backlog structure, and working practices
• Lead retrospectives on delivery model effectiveness and propose process changes to product and engineering leadership

Requirements

• Minimum 5 years experience in software product delivery, including at least 3 years in a Product Owner role on agile development teams
• At least 2 years hands-on Azure DevOps Boards experience, including configuring and operating multiple boards
• Demonstrated ownership of backlogs for two or more products or teams concurrently
• Demonstrated hands-on use of generative AI tools (for example Claude, ChatGPT, or Microsoft Copilot) in requirements, analysis, or delivery work
• Demonstrated experience converting prototypes or designs into implementation-ready requirements with acceptance criteria
• Release and dependency management experience across multiple teams, including risk tracking and release readiness

Technologies

• Azure DevOps
• Claude
• ChatGPT
• Microsoft Copilot
• SQL
• Python
• JavaScript
• Figma
• WCAG 2.1 AA

Benefits

• Medical, Dental and Vision insurance
• Paid Time Off
• Parental Leave
• 401k and Roth
• Flexible Spending Account
• Health Savings Account
• Life Insurance
• Short- and Long-Term Disability
• Medical Bridge Insurance
• Critical Illness Insurance
• Accident Insurance
• Identity Protection
• Legal Protection
• Pet Insurance
• Employee Assistance Program
• Fitness Reimbursement

Qualifications

• Experience coaching or mentoring product owners, analysts, or other team members
• Advanced experience with Claude, such as Projects, connected tools and integrations, or AI-assisted prototyping
• Experience in healthcare technology or regulated SaaS; familiarity with conflict of interest, continuing education, or accreditation bodies (ACCME, ANCC, Joint Accreditation)
• Experience with platform rebuilds or consolidation of multiple products onto a single platform
• Familiarity with platform or micro-frontend architectures and API-driven services
• Working knowledge of accessibility standards, including WCAG 2.1 AA
• Product ownership or delivery certification (for example CSPO, PSPO, SAFe POPM, or PMP)
• Working knowledge of Figma and a query or scripting language such as SQL, Python, or JavaScript
• Decision-Making: making sound, timely product decisions independently and owning the outcome, while recognizing which decisions belong to leadership
• Influence: aligning engineering, design, QA, and customer-facing teams across programs without direct authority
• Coaching: sharing product ownership practices and developing other product owners and analysts as the team grows
• Accountability: taking responsibility for actions and outcomes
• Communication & Positive Presence: listening attentively and expressing thoughts effectively and concisely in writing and verbally; maintaining a pleasant attitude
• Collaboration: working effectively with others toward common goals
• Critical Thinking: using sound judgment and logic to identify efficient approaches to problems and initiatives
• Adaptability: functioning effectively during change
• Continuous Improvement: seeking new ideas to streamline processes and improve customer satisfaction
• Planning & Organizing: prioritizing activities, scheduling time, and using resources efficiently while paying attention to details
• Work Ethic: setting high standards and ensuring accurate completion of work
• Customer Service: treating clients/customers with respect and taking action to meet or exceed expectations
• Motivation: interest in improving and creating solutions

Compensation

USD 101,100 - 112,650 per year. Salary will be determined by the candidate’s level of experience and qualifications, commensurate with skills, relevant experience, and performance in similar roles.

Recruitment Fraud Notice

• Legitimate communications from HealthStream’s Talent Acquisition team come from an official HealthStream email address
• HealthStream will never ask candidates to pay fees, purchase equipment, provide banking information, or share sensitive personal information outside secure hiring and onboarding
• If you receive a suspicious message claiming to be from HealthStream, proceed with caution and report it to the appropriate authorities