Sr. Product Manager

Auction.com is hiring a Sr. Product Manager to lead Business Process Modernization and Intelligent Automation in an onsite role in Irvine, CA. This position is built for product leaders who want to modernize internal workflows, reduce manual bottlenecks, and drive AI-enabled systems that improve over time. You will work on AI-driven exception handling and a real-time, self-learning rules engine designed for data ingestion and streaming.

Compensation: The good faith base salary range for this role is $170,000–$200,000 per year. In addition to base salary, the role is eligible for an annual performance bonus.

What You’ll Do

• Own and evolve the roadmap for business process modernization, workflow automation, and system optimization initiatives.
• Identify and prioritize opportunities to remove manual bottlenecks and improve staff and system capacity and throughput.
• Lead the end-to-end product lifecycle, from process discovery and current-state mapping through delivery and iteration.
• Drive AI initiatives that use human-in-the-loop validation for unknown or unresolved exceptions, ensuring appropriate escalation while continuously learning from resolved cases.
• Define and execute the product vision for a rules-based engine that governs data ingestion and streaming in-flight, adapting in real time as new patterns and exceptions emerge.
• Collaborate with engineering and data teams to design decisioning logic that balances automation with configurable business rules and guardrails.
• Establish feedback loops so the engine’s rules evolve based on outcomes, staff overrides, and changing business conditions.
• Translate operational pain points and staff feedback into clear product and technical requirements.
• Align stakeholders across business operations, data, and engineering to deliver unified outcomes.
• Use quantitative and qualitative data to locate workflow failure points and identify where automation and AI can create the most leverage.
• Define and track KPIs including exception rates, resolution time, automation coverage, and staff productivity.
• Run structured experimentation to validate process changes before full rollout.
• Design workflows that keep staff appropriately “in the loop” for reviewing, validating, and correcting AI decisions on ambiguous cases.
• Work with operations teams to ensure new tools enhance staff capability without creating friction or distrust in automated systems.

What You Bring

• 5+ years of product management experience, ideally with internal or enterprise tools, business process automation, or workflow systems.
• Proven experience leading initiatives involving AI/ML products, especially those with human-in-the-loop or exception-handling components.
• Strong analytical skills, including using data to evaluate process performance (SQL or similar required).
• Fluency in real-time data and concepts such as streaming architectures or rules engines (hands-on engineering experience not required), such as Kafka or Flink or comparable systems.

Tools and Technologies

• SQL
• Kafka
• Flink

Benefits

• Medical, dental, and vision insurance.
• Auction.com contributes 25% of your eligible contributions in its 401k plan.
• Paid Time Off (PTO), including 12 paid holidays.

Auction.com is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected characteristic.

To all recruitment agencies: Auction.com does not accept agency resumes unless you are part of its preferred partner network. Please do not forward resumes to the jobs alias, Auction.com employees, or any other company location. Auction.com is not responsible for fees related to unsolicited resumes.