Manager, Product Manager, Bank Modernization

Manage product strategy and execution for Bank Modernization, evolving automated journey testing into an enterprise-grade testing capability.

Responsibilities

• Partner with engineering pods and cross-functional teams to build testing infrastructure that supports 100% test automation for Bank
• Advance developer and product manager experience through improved workflows and tooling
• Integrate emerging AI tools into product and testing workflows
• Secure stakeholder buy-in to bring new concepts to life
• Define and deliver the decisioning and treatment framework to help drive profitable customer outcomes across digital and digital-human interactions
• Collaborate with customers, frontline associates, designers, technologists, analysts, marketers, and data scientists to build cutting-edge solutions
• Drive change through a learning approach: start small, test, and iterate toward materially better outcomes
• Communicate product thinking by telling stories that shift how teams build products and solve problems
• Help jump-start a self-supporting community by identifying the right seeds, tools, and integrations (including off-the-shelf products), supported by hands-on effort
• Focus on selecting the right problem and avoiding misdirected efforts

Requirements

• Bachelor’s or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business, or Marketing
• OR Bachelor’s degree in any field plus at least 3 years of Product Management experience
• At least 3 years of experience

Technologies

• Cloud-based data platforms
• APIs
• Real-time data flows

Team and Role Context

• Heavy investment in Bank Modernization to simplify how teams build, launch, and service financial products
• Automated journey testing tools support Retail Bank speed and safety to market
• Core vision to evolve the Automated Journey Testing tool from a program-specific utility into the definitive enterprise-grade testing tool

Key Proficiency Areas

• Human Centered: focus on internal and external customer needs to reimagine and innovate product solutions
• Business Focused: deliver outcomes through leverage and execution excellence
• Technology Driven: use technology to deliver resilient solutions and near-term and long-term value within a modern data ecosystem (cloud-based data platforms, APIs, real-time data flows)
• Integrated Problem Solving: resolve complex problems and mitigate product risks, including data quality, data governance, and data pipeline efficiency
• Transformational Leadership: lead and develop cross-functional teams, drive organizational alignment, champion data-driven decision making, foster data literacy, and directly manage and mentor product managers

Preferred Qualifications

• Experience translating business strategy and analysis into consumer-facing digital products

Education

• Bachelor’s or Master’s Degree in a quantitative field (or Business or Marketing)

Location and Work Style

• New York, NY (Hybrid)
• Hybrid position with adherence to Capital One’s hybrid policy for required on-site presence at the designated office location

Salary

• USD 179,700 - 205,100 per year (New York, NY)

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits that support total well-being
• Performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI)

Employment Authorization / Sponsorship

• Capital One will not sponsor a new applicant for employment authorization or provide immigration-related support for this position (including H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, O-1, and other work authorization forms requiring employer immigration support)

Other Notes

• Expected to accept applications for a minimum of 5 business days
• No agencies please
• Equal opportunity employer (EOE, including disability/veter) committed to non-discrimination
• Promotes a drug-free workplace
• Will consider qualified applicants with a criminal history in accordance with applicable laws
• Accommodation request contact: 1-800-304-9102 or [email protected]
• Technical recruiting questions: [email protected]
• Capital One does not provide, endorse, or guarantee third-party products, services, educational tools, or information available through this site

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