Sr Product Manager

Asurion is seeking a Senior Product Manager based in Nashville, TN (onsite) to lead product strategy, roadmap execution, and delivery for a Microsoft Dynamics 365 (D365) financial platform and its integrations. This role will focus on automating core financial processes and defining the financial flows that support UBIF Parts Distribution, with outcomes measured through close performance, reconciliation quality, reduced manual effort, and platform stability.

You will act as the product leader for D365 as Asurion’s accounting system of record across business lines, aligning how commercial events translate into accounting records and ensuring governed, controlled integrations feed the platform.

Responsibilities

• Own product strategy, roadmap, and delivery priorities for Asurion’s D365 financial platform and the integrations that support it.
• Set product vision and lead a multi-quarter roadmap for D365 as the accounting system of record across all lines of business.
• Establish baselines for close performance and run a prioritized program to shorten and stabilize the close calendar.
• Define how commercial events become accounting records, including revenue, cost, tax, inventory, inter-company, and franchisee settlement, while making explicit trade-offs between speed and financial integrity.
• Partner with upstream system owners on data quality standards, system-of-record boundaries, and governed interfaces into D365.
• Embed controls in product design with Accounting and Internal Audit, including journal approval, segregation of duties, and reconciliation governance.
• Lead cross-system issue triage and root-cause analysis, translating between Finance and Engineering.
• Manage a capacity-constrained portfolio of strategic, planned, and support work, with trade-offs clearly communicated and documented.
• Track and report success metrics such as close-calendar adherence, on-time reconciliations, straight-through-processing rate, and manual hours by process.
• Drive automation across core financial processes, including month-end close, moving AP, AR, cash application, journals, and reconciliations, moving toward exception-based processing.
• Define how parts purchasing, inventory, store transfers, cost, and settlement are recorded in D365 for the new UBIF Parts Distribution capability.

Requirements

• Microsoft Dynamics 365 Finance & Operations experience across GL, AP/AR, cash and bank, inventory, tax, inter-company, and financial reporting in a multi-entity environment.
• Proven ownership of close and finance process design, including ownership of reconciliation, AP/AR, cash application, and inventory accounting as product capabilities.
• Finance automation experience, including workflow automation, integration, and AI-assisted matching to shift from manual work to exception-based operations.
• Integration and data fluency, including ability to read data flows across billing, payments, and distribution systems, and query data (for example, using SQL).
• Strong product management fundamentals, including roadmap planning, Agile delivery, backlog management, and data-driven prioritization.
• Ability to influence without authority across Accounting, Finance Operations, Treasury, Tax, Audit, Operations, and Engineering.
• Clear communication that translates system behavior into financial language, and finance needs into engineering requirements.
• Structured prioritization under close deadlines and limited capacity, including the willingness to say no.

Technologies

• Microsoft Dynamics 365 (D365)
• SQL
• AI-assisted matching
• Agile

Required Education & Experience

• Bachelor’s degree in Business, Finance, Accounting, Information Systems, or a related field.
• 7+ years of product management, business systems, or ERP product ownership, including significant time owning financial systems.
• Hands-on experience with D365 Finance & Operations or a comparable enterprise ERP.
• Demonstrated results improving a financial close or other finance process through system and process change.

Preferred Education & Experience

• MBA or advanced degree.
• Experience with inventory, parts, or distribution accounting.
• Franchise retail, repair, insurance, or device-services background.
• Experience leading a live ERP migration or integrating an acquired business.

Preferred Licenses / Certifications

• Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate
• CSPO or SAFe POPM
• CPA or CMA

Supervisory Responsibilities

• Provides mentorship and coaching and leads cross-functional delivery teams through influence.