Microsoft Dynamics 365

Microsoft Dynamics 365 Product Jobs

4 jobs found

17d ago

Product Owner

Guidehouse Inc. McLean, VA

McLean, VA

17d ago

$113k - $188k/yr Full time Agile Methodologies Agile Scrum Azure DevOps

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Job Description

Guidehouse Inc. offers a comprehensive, total rewards package with competitive compensation and a flexible benefits program, supporting your health, growth, and life outside of work. In this onsite role in McLean, VA, you will lead product ownership activities for Microsoft Dynamics 365 and Power Platform solutions within the client’s IT PMO team, working across multiple business workstreams and partnering with senior stakeholders and technical teams.

What you’ll do

Serve as a Product Owner across one or more product teams, owning delivery oversight end to end.
Lead requirements elicitation, translating business needs into Epics, Features, User Stories, and Acceptance Criteria.
Maintain and prioritize product backlogs in Azure DevOps, aligned with leadership priorities.
Collaborate with Business Owners to define and prioritize work, and validate delivered capabilities.
Drive backlog refinement and support sprint planning and ongoing product prioritization.
Analyze business processes to identify opportunities for process improvement and modernization.
Work with technical teams to resolve blockers, manage dependencies, and support successful product delivery.
Create status reports, dashboards, and executive briefings to support decision-making.
Support Microsoft Dynamics 365 and Power Platform product ownership activities, including backlog management, requirements development, agile planning, stakeholder engagement, and delivery oversight across multiple workstreams.

What you’ll bring

Active Secret (or higher) Federal or DoD security clearance
US Citizenship required
Bachelor’s Degree from an accredited university
Four (4) years professional experience with at least two (2) years as a Product Owner, Product Manager, Business Analyst, or similar Agile product management role
Experience in Agile/Scrum development environments
Experience engaging business stakeholders and facilitating requirements discussions
Ability to communicate relevant functional and technical subject matter to management and others

Technologies you’ll use

Microsoft Dynamics 365
Power Platform
Azure DevOps
Agile/Scrum
Epics, Features, User Stories, Acceptance Criteria

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
Comprehensive, total rewards package including competitive compensation and a flexible benefits package

Nice to have

Experience serving as a Product Owner on a Federal Government program
Experience managing and prioritizing product backlogs in Azure DevOps
Experience prioritizing product backlogs in Azure DevOps; experience supporting Microsoft Dynamics 365, Power Platform, and/or other cloud-based software products
Agile certifications (CSPO, PSPO, SAFe Product Owner/Product Manager, Certified Scrum Master, etc.)
Knowledge of Agile methodologies and experience using them on a Federal program
Experience building relationships, managing customer expectations, and communicating across all levels of staff and leadership
Self-motivated with strong organization, attention to detail, and ability to coordinate and prioritize multiple workstreams against tight deadlines
Strong written and verbal communication skills
Ability to work effectively in a multi-contractor environment
Comfort navigating complex stakeholder relationships and governance processes
Strong coordination and liaison skills across business and technical groups

Travel required: None

Clearance required: Active Secret

Job family: Technology Consulting

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18d ago

Product Owner

Guidehouse Inc. Washington, DC

Washington, DC

18d ago

$113k - $188k/yr Full time Marketing Application Support Azure DevOps

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Job Description

Lead product ownership for Microsoft Dynamics 365 and Power Platform solutions on a U.S. Federal Government IT PMO team.

Responsibilities

Serve as Product Owner across one or more product teams.
Lead requirements elicitation and translate business needs into Epics, Features, User Stories, and Acceptance Criteria.
Maintain and prioritize product backlogs in Azure DevOps aligned with leadership priorities.
Partner with Business Owners to define requirements, prioritize work, and validate delivered capabilities.
Guide backlog refinement, sprint planning, and product prioritization activities.
Analyze business processes to identify opportunities for process improvement and modernization.
Collaborate with technical teams to resolve blockers, manage dependencies, and support successful product delivery.
Create status reports, dashboards, executive briefings, and other materials that support decision-making.

Requirements

Active Secret (or higher) Federal or DoD security clearance.
US Citizenship is contractually required.
Bachelor’s Degree from an accredited university.
4+ years professional experience, including at least 2 years as a Product Owner, Product Manager, Business Analyst, or similar Agile product management role.
Experience working in Agile/Scrum development environments.
Experience engaging business stakeholders and facilitating requirements discussions.
Ability to communicate applicable functional and technical subject matter expertise to management and others.

Technologies

Microsoft Dynamics 365
Power Platform
Azure DevOps
Agile/Scrum

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
Comprehensive total rewards package with competitive compensation and a flexible benefits package

Nice to Have

Experience serving as a Product Owner on a Federal Government program.
Experience managing and prioritizing product backlogs in Azure DevOps.
Experience supporting Microsoft Dynamics 365, Power Platform, and/or other cloud-based software products.
Agile certifications (Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), SAFe Product Owner/Product Manager, Certified Scrum Master, etc.).
Knowledge of Agile methodologies and experience using them on a Federal program.
Experience building relationships, managing customer expectations, and communicating across all levels of staff and leadership.
Self-motivated with organizational skills and attention to detail; ability to coordinate and prioritize multiple work streams against tight deadlines.
Strong written and verbal communication skills.
Ability to work effectively in a multi-contractor environment.
Comfort navigating complex stakeholder relationships and governance processes.
Strong coordination and liaison skills across business and technical groups.

Location: Washington, DC (onsite)

Salary: USD 113,000 - 188,000 per yearly

Travel required: None

Clearance required: Active Secret

Job family: Technology Consulting

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1mo ago

Product Manager, CRM

UBS Weehawken, NJ

Weehawken, NJ

1mo ago Closed

$90k - $120k/yr Full time Manager CRM Management

This position is no longer accepting applications (closed Sep 11, 2026).

Job Description

UBS is hiring a Product Manager, CRM to execute a Microsoft Dynamics 365 CRM strategy for US Wealth Management and drive delivery, prioritization, and adoption in an agile team.

Responsibilities

Execute against the Microsoft Dynamics 365 CRM product strategy in partnership with business and leadership
Create stakeholder buy-in for the CRM vision and roadmap
Translate the strategic roadmap into a delivery schedule with tangible requirements and clear success criteria
Collaborate cross-functionally to identify and mitigate risks to the delivery schedule
Adapt approaches based on changing program needs where applicable
Drive prioritization and execution of CRM product features and key initiatives within the CRM and broader Service Enablement portfolio
Formulate and be accountable for OKRs for CRM aligned to business goals and designed to drive user outcomes
Lead teams and influence partners within an innovative, rapidly evolving agile organizational structure
Manage key vendor relationships and monitor industry trends to support a leading CRM offering for support teams and home office personnel
Provide support and home office teams with the digital tools needed to service clients and grow the business
Lead a group of subject matter experts delivering a highly competitive CRM platform for US Wealth Management users
Drive CRM delivery, awareness, and adoption; engage with users to collect feedback for future enhancements
Partner across the organization to lead planning, development, rollout, communications, training, and other critical success factors for the CRM platform

Requirements

Proven experience as a project manager and/or other applicable leadership positions
Ideally 3+ years experience working with CRM systems (experience with Microsoft Dynamics 365 is a plus)
Ideally 5+ years financial services industry experience
Excellent knowledge of the US wealth management competitive landscape
Strong verbal, written communication, and presentation skills across all levels of the organization
Experience directly leading and developing a team of experienced professionals
Strong problem-solving skills with a practical, hands-on delivery approach
Excellent leadership and organizational skills
Proven ability to develop product strategies and communicate recommendations to executive management
Team-oriented, enthusiastic, positive, polished, poised, and professional
Strong technology aptitude; comfortable learning, using, and teaching technical concepts
Self-motivated with a high degree of autonomy in setting priorities and managing deadlines
Curious and interested in new digital capabilities delivered within and beyond financial services
Adaptive and able to stay cool under pressure
Collaborative partner and respected manager who knows how to get things done

Technologies

Microsoft Dynamics 365

Team

Work as part of the CRM Crew in the Microsoft Dynamics D365 Service Pod at UBS Wealth Management headquarters in Weehawken, NJ
Mission: provide support and home office teams with the digital tools needed to strategically service clients and grow the business
Role includes leading a group of subject matter experts for the CRM platform serving US Wealth Management users
Responsibilities include driving delivery, awareness, and adoption, plus gathering user feedback to prioritize future enhancements
Coordinate planning, development, rollout, communications, training, and other key factors for CRM success

About UBS

Leading global wealth manager and leading universal bank in Switzerland
Provides diversified asset management solutions and focused investment banking capabilities
Headquartered in Zurich, Switzerland, present in more than 50 markets

Location

Weehawken, NJ (onsite)

Salary

Indicative gross base salary range: USD 90,000 - 120,000 per year
Expected salary determined by role-required experience, qualifications, education, location, and skill level
UBS offers competitive benefits (see ubs.com/employee-benefits for details)
Additional variable compensation or awards may be provided at UBS discretion

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1mo ago

Senior Microsoft Dynamics 365 CRM Business Analyst / Product Owner

DataAxxis New York, NY

New York, NY

1mo ago Closed

$70 - $77/hr Contract Senior CRM Dynamics 365

This position is no longer accepting applications (closed Aug 30, 2026).

Job Description

DataAxxis is seeking a Senior Microsoft Dynamics 365 CRM Business Analyst / Product Owner to lead enterprise CRM transformation initiatives within a highly customized Dynamics 365 Customer Service environment. This hybrid role in Downtown Manhattan, NY, partners with Investment Management Operations to translate complex business needs into actionable CRM solutions and measurable improvements.

Responsibilities

Collaborate with business stakeholders, especially Investment Management Operations, to understand requirements, pain points, and opportunities for process improvement.
Serve as the bridge between business users, Product Owners, developers, architects, and project teams.
Elicit, analyze, and document detailed business requirements for Dynamics 365 CRM enhancements and transformation programs.
Produce Business Requirements Documents (BRDs), Functional Specification Documents (FSDs), process flows, user stories, acceptance criteria, and related functional documentation.
Create process diagrams and workflow documentation using Microsoft Visio.
Assess current state processes and design future state workflows and CRM solutions.
Support Dynamics 365 Customer Service improvements including Case Management, workflow enhancements, and operational efficiencies.
Engage in solution design discussions with technical teams to ensure business needs translate into system capabilities.
Lead requirements workshops, stakeholder meetings, demos, and working sessions.
Support User Acceptance Testing (UAT), defect management, release validation, and production readiness.
Assist with user adoption, training, and change management activities.
Prioritize enhancements and manage business requirements in collaboration with Product Owners and technology teams.

Requirements

8+ years of experience as a Business Analyst, Product Owner, Functional Consultant, or CRM Business Consultant.
Strong experience supporting enterprise Dynamics 365 CRM initiatives in large organizations.
Experience with highly customized Dynamics 365 Customer Service solutions.
Solid understanding of CRM business processes, workflows, and user experiences.
Proficiency with BRDs, FSDs, process flows, user stories, acceptance criteria, and functional requirements documentation.
Strong business analysis skills, including requirements gathering, process mapping, gap analysis, and solution definition.
Experience partnering with technical development teams across the software development lifecycle.
Experience supporting Agile delivery as a Business Analyst or Product Owner.
Experience with User Acceptance Testing (UAT), release management, and production support.
Effective communication, presentation, and stakeholder management abilities.

Technologies

Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 Customer Service
Microsoft Visio
Microsoft Power Platform
Power Apps
Power Automate
Dataverse
Model Driven Apps
Salesforce CRM
Microsoft Copilot

Benefits

Dental insurance
Health insurance
Paid time off
Vision insurance

Location & Employment Details

Hybrid – Downtown Manhattan, NY
Employment Type: Contract 6+ months rolling
Work location: Hybrid remote in New York, NY 10001

Additional Requirements

Hybrid role; candidates must reside within commuting distance of Downtown Manhattan
Fully remote candidates will not be considered
No relocation or third-party submissions
U.S. Citizens or Green Card holders authorized to work in the U.S.
Must be able to work on a W2 or C2C basis; no visa sponsorship available

Position Overview

We are looking for a Senior Microsoft Dynamics 365 CRM Business Analyst / Product Owner to support enterprise CRM transformation efforts within a highly customized Dynamics 365 Customer Service environment.

Education

Bachelor's degree in Business, Information Systems, Computer Science, Finance, or a related field preferred. Equivalent professional experience will be considered.

Application Questions

Please provide your LinkedIn profile link, will not be considered without this
Are you US citizen or Green Card Holder (Y/N)
Are you CURRENTLY located in the NYC Metropolitan Area? (Y/N)
This position requires a background check, do you consent? (Y/N)

Pay

$70.00 - $77.00 per hour

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