Sr. Product Owner – Operations

Michael Silver & Company is seeking a Senior Product Owner to lead the operations product portfolio onsite in Indianapolis, IN. In this role, you will define product direction, align delivery with firm strategy, and help ensure a suite of business applications works cohesively to deliver maximum value. You will partner with Agile teams and multiple stakeholders to measure outcomes, improve customer experience, and continuously evolve the backlog based on business goals and real-world needs.

What you’ll own

• Define and communicate a clear product portfolio vision to stakeholders, development teams, and leadership, incorporating input from business partners and senior leaders.
• Ensure the product roadmap supports overarching business objectives and reflects industry best practices.
• Analyze market trends, customer needs, and emerging technologies (in consultation with the Business Leader) to identify innovative solutions.
• Manage a suite of related business applications, acting as the domain expert and champion for the portfolio’s needs while ensuring the applications work together.
• Develop, maintain, and prioritize the product backlog using business goals, customer feedback, and technical feasibility.
• Serve as the Voice of the Customer by addressing user pain points, improving customer experience, and prioritizing backlog requests based on business value through focus-group and business group feedback.
• Run an ongoing cadence of product education on features, reporting, and best practices to support end user adoption, including education for new hires as part of organic growth and merger or acquisition onboarding.
• Partner with Agile teams by leading backlog grooming, sprint planning, product increment planning, and user story prioritization, while educating teams on Agile delivery best practices.
• Collaborate with developers, UX designers, business analysts, and other stakeholders to deliver high-quality products.
• Define and track key performance metrics to measure product effectiveness and drive continuous improvements.

What you bring

• 8+ years of experience in Product Ownership, Product Management, or a related role in an Agile environment.
• Experience managing a portfolio of related applications or platforms.
• Track record of aligning product strategy with business goals and customer needs.
• Ability to translate vision from executive stakeholders into an actionable roadmap.
• Experience partnering with technical teams to deliver large-scale integrations and custom functionality.
• Experience working with external vendors and implementors.
• Proven ability to manage a product backlog and negotiate often-competing priorities with cross-functional stakeholders.
• Background in business applications (for example WorkDay, Salesforce), enterprise software, or digital transformation projects.
• Strong understanding of Agile methodologies, including Scrum and Kanban.
• Familiarity with Atlassian tools such as Jira, Confluence, and other Agile tooling for backlog and workflow management.
• Excellent communication and leadership skills, with the ability to align stakeholder expectations around highest business value for the firm.
• Ability to guide cross-functional teams while balancing multiple projects concurrently.
• Strong problem-solving, negotiation, and conflict-resolution capabilities.
• Preferred certifications: Certified Scrum Product Owner (CSPO) or SAFe Product Owner/Product Manager certification.

Technologies you’ll use

• Agile methodologies, Scrum, Kanban
• Atlassian Jira, Atlassian Confluence
• WorkDay, Salesforce
• SAFe
• Certified Scrum Product Owner (CSPO)