Staff Product Manager - QuickBooks Workforce (Benefits & Insurance)

Own the vision, strategy, and roadmap for AI-native Benefits & Insurance experiences inside Intuit’s QuickBooks Workforce.

• Define the end-to-end product vision, strategy, and roadmap for Benefits & Insurance Services, aligned with Workforce Solutions and HCM strategy
• Set the Benefits & Insurance Services as the single source of truth for benefits data including enrollment, eligibility, carrier integrations, and compliance
• Drive outcomes by setting and tracking business objectives tied to measurable customer benefit metrics (adoption, retention, and compliance accuracy)
• Design and ship AI-native experiences that reshape benefits management, from intelligent plan recommendations to automated compliance checks
• Reimagine workflows, data models, and decision architectures so automation is reliable, explainable, and trusted at scale
• Partner with Data Science and Engineering to define evaluation frameworks, trust thresholds, and human-in-the-loop controls for AI decisions in a regulated domain
• Lead end-to-end experiences across multiple domains, holding a high bar for usability, accuracy, and product-market fit
• Use analysis and domain expertise to solve complex problems and align cross-functional teams toward target outcomes with speed and conviction
• Operate with urgency by using AI for rapid prototyping and analysis to compress discovery-to-delivery cycles
• Lead through influence by partnering across cross-functional teams to anticipate dependencies and deliver integrated business strategy
• Translate requirements by converting regulatory and insurance needs into clear user stories, roadmaps, and product experiences for engineering
• Eliminate manual work by distilling complex regulatory and technical requirements into customer-centric solutions that require no manual intervention
• Prioritize ruthlessly by focusing the roadmap on outcomes rather than activity
• Triangulate signals to make high-conviction decisions under ambiguity while balancing short-term delivery with long-term durability
• Communicate clearly across senior leadership and stakeholders, including leadership presentations and crisp requirements documentation
• Identify automation opportunities for AI to compress cycle times from insight to shipped product
• Continuously adopt new AI capabilities into your personal toolkit and team processes to maintain high learning and delivery velocity

Requirements

• 5+ years of product management industry experience, with a record of defining and shipping products that customers love and that drive measurable business outcomes
• Proven ability to own end-to-end product experiences across multiple products, domains, or capabilities with a high quality bar
• Experience defining product strategy for an offering or capability that drove meaningful business growth
• Experience using AI tools daily to accelerate ideas to launch, including applying AI/ML or agentic AI to automate complex, high-stakes workflows with measurable trust and quality improvements
• Demonstrated experience partnering with engineering on technical decisions, system architecture, and AI/ML-powered features with an AI-first mindset
• Excellent communication: write clearly, present persuasively, and build alignment across diverse stakeholders
• Undergraduate degree in technology, business, or a related field (or 6+ years equivalent professional experience in industry)

Strongly Preferred

• Domain expertise in benefits administration, insurance, payroll, HR, or adjacent regulated SaaS workflows
• Background at companies such as Gusto, Rippling, ADP, Workday, Paychex, Paylocity, Paycor, BambooHR, Justworks, or similar HCM/benefits/insurance platforms
• MBA, CPA, or advanced degree

Role Focus

• Shape a product category: Benefits & Insurance Services inside QuickBooks is early-innings with significant potential for a PM to define
• Build at the center of growth: QuickBooks Online Services revenue is growing double-digits, driven by money and payroll/workforce solutions
• Work with world-class teams: Intuit product, engineering, design, and data science organizations
• AI meets regulation: AI-powered experiences in a regulated compliance problem space

Location: Mountain View, CA (onsite)

Compensation: USD 188,500 - 255,000 per year