Analyst, Product Operations

AutoNation is seeking an Analyst, Product Operations to help run the day-to-day execution behind OEM tier 3 websites and sales enablement systems. This onsite role in Fort Lauderdale, FL supports the intake, troubleshooting, and completion of assigned requests and smaller digital initiatives, with an emphasis on accurate implementation, validation, and closure.

In this position, you will coordinate updates across multiple sites and platforms, partner with internal teams and external vendors, and keep governance and reporting running smoothly across the domain portfolio and program rollouts.

What you’ll do

• Perform website content updates across OEM tier 3 sites, ensuring accuracy and alignment with OEM guidelines.
• Monitor, triage, investigate, and resolve issues and field requests by interpreting the request, gathering relevant details, troubleshooting potential causes, choosing next steps, coordinating internal teams or external partners, and seeing items through validation and closure.
• Coordinate assigned digital initiative rollouts from planning through completion, including defining requirements and next steps, managing stakeholder coordination, timelines, and dependencies, and identifying risks and opportunities.
• Validate implementations and communicate status and outcomes for rollouts.
• Support domain portfolio governance by tracking renewals and ownership records, ensuring alignment with brand requirements, coordinating DNS updates, and working with vendors to monitor and enforce brand protection.
• Maintain reporting dashboards and trackers covering site performance, open issues, and program rollouts.
• Ensure changes are implemented accurately and consistently across multiple sites and platforms, validating completed work against requirements.
• Maintain compliance with OEM standards and related requirements, including legal disclaimers, privacy and cookie tools, and ADA considerations.
• Document website standards, processes, system requirements, and workflows (for example, in Azure DevOps).
• Demonstrate behaviors aligned with the Company’s Vision, Mission, and Values in interactions with customers, co-workers, and suppliers.
• Follow company policies, procedures, and safety standards.

What you’ll bring

• Bachelor’s degree in Business, Technology, Marketing, or related field (or equivalent experience).
• 2–5 years of experience in digital operations, website management, content management, or a related field.
• Strong troubleshooting and problem-solving skills, including clear ownership of issues through resolution.
• Familiarity with CRM systems and SaaS platforms; working knowledge of CMS systems and basic HTML preferred.
• Strong organizational skills and attention to detail.
• Ability to manage multiple requests and deadlines in a fast-paced environment.
• Clear written and verbal communication skills.
• Comfort working across internal teams and external partners.
• Experience in automotive retail or multi-location businesses is a plus.
• Must meet company requirements for employment.
• Valid in-state driver’s license and ability to maintain an acceptable, safe driving record.

Tools and technologies

• Azure DevOps
• CRM systems
• SaaS platforms
• Content Management Systems (CMS)
• HTML
• DNS

Benefits

• Competitive compensation and 401k matching
• Insurance plans (health, dental, vision) and maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access deals and discounts through YouDecide
• DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

Collaboration and coordination

This role coordinates cross-functionally with Product Operations leadership, the product team, Sales Operations, Marketing, Pricing and Inventory teams, Technology, and Field teams.

External coordination includes OEM website vendors and third-party platform providers, as well as sales enablement and other digital technology partners.