Assistant Store Leader (Product & Operations)

Join SKIMS in Austin, TX as an Assistant Store Leader (Product & Operations) on an onsite team. This role supports day-to-day store operations with a strong focus on product and inventory, visual merchandising, compliance, and associate training so the store can deliver consistent customer service and hit business goals. Pay is $34.00 per hour.

What you’ll do

• Oversee daily store operations to ensure smooth, efficient functioning across the sales floor and stockroom.
• Maintain a clean, organized stockroom, including shipment handling and accountability for meeting productivity goals.
• Manage inventory levels, coordinate in-store replenishment, and protect size integrity on the sales floor.
• Handle damages, donations, returns, and product issues to support accurate inventory records.
• Communicate sell-through concerns with the Store Leader and adjust execution based on product demand.
• Lead training and communication so store associates understand and implement operational and brand standards consistently.
• Ensure compliance with company policies and procedures, including safety and security protocols.
• Support supply procurement, making sure correct supply levels are available and managing the budget accordingly.
• Oversee the upkeep of in-store technology and share updates with the team.
• Assist with creating and implementing sales strategies to meet or exceed targets, supported by analysis of sales data and reports.
• Own visual merchandising standards, keeping fixtures and displays appealing and organized.
• Plan new launches and use business insight and customer feedback to inform merchandising decisions.
• Update product displays and signage for new arrivals, promotions, and seasonal changes so customers can find what they need.
• React quickly to sell-through trends with adjustments that help maximize results and productivity.
• Conduct regular stock checks and assist with replenishing merchandise as needed.
• Share weekly and monthly product focuses and goals, providing clear actions for the team.
• Communicate with partners to share assortment, allocation, and logistics feedback.
• Serve as the in-store product expert, training Team Members on product knowledge, new launch information, and design inspiration.
• Partner with the Store Leader to motivate the team and execute strategies that drive sales and customer satisfaction.

What you bring

• Strong leadership skills with the ability to manage a team of store associates.
• Excellent organizational skills, with ownership of daily operations including inventory management, cash handling, and scheduling.
• A strong foundation in customer service principles and the ability to provide exceptional service.
• Ability to prioritize customer satisfaction by resolving issues and complaints in a timely manner.
• Strong problem-solving skills to handle issues that arise in-store.
• Effective communication skills for both customers and team members.
• Understanding of sales techniques, with the ability to motivate the team to meet and exceed sales targets.
• Ability to stand and remain physically active, moving around the store and staying accessible to customers for the full scheduled shift.
• Ability to bend, reach, and stretch for product, and lift, carry, and move items up to 40 pounds regularly throughout the shift.
• Flexibility to work evenings, weekends, holidays, and overtime as needed.