Associate Product Manager, Private Passport

Northern Trust helps clients build a more secure financial future through digital experiences that are designed to be secure, scalable, and intuitive. In this Associate Product Manager role, you will support delivery and ongoing enhancement of the Private Passport Platform by partnering across product, engineering, UX, operations, risk, compliance, and business teams.

What you’ll do

• Handle day-to-day support for the platform, including intake and triage of user requests, issue escalation, and coordination with the right teams.
• Support product discovery by identifying stakeholders, facilitating requirements sessions, and documenting business needs and user requirements.
• Assist with roadmap planning and agile execution, including backlog refinement and the creation and maintenance of epics, features, and user stories.
• Partner with business, technology, and UX teams to deliver platform enhancements that improve the client experience.
• Support user acceptance testing, pilot programs, and production releases to help ensure new capabilities land successfully.
• Maintain accurate product documentation, inventories, business processes, and supporting materials.
• Monitor product performance, adoption metrics, and user satisfaction to inform continuous improvement efforts.
• Help with stakeholder communications, including status updates, demos, and presentations.

What you bring

• Foundational understanding of product management principles, agile methodologies, and digital product development.
• Strong written and verbal communication skills, with the ability to engage business and technology stakeholders effectively.
• Ability to gather requirements, document business processes, and translate user needs into actionable backlog items.
• Strong organizational and analytical skills, with careful attention to detail and the ability to manage multiple priorities.
• Preferred experience with agile delivery tools such as Azure DevOps or Jira.
• Preferred knowledge of wealth management, financial services, or client-facing digital solutions.
• Ability to build relationships, collaborate across teams, and influence stakeholders in a matrixed environment.

Education and experience

• Bachelor’s degree or an equivalent combination of education and relevant work experience required.
• 1–3 years of experience in Product Management, Business Analysis, Project Management, Digital Platforms, or related disciplines preferred.
• Experience in financial services, wealth management, or client-facing digital products is a plus.
• Agile, Product Management, or business-related certifications are desirable but not required.

Compensation and benefits

Salary range: $80,800 - $133,400 per year.

• Retirement benefits (401k and pension)
• Health and welfare benefits (medical, dental, vision, spending accounts and disability)
• Paid time off
• Parental and caregiver leave
• Life & accident insurance
• Other voluntary and well-being benefits
• Discretionary bonus program that may include an equity component

Work authorization

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity.

Reasonable accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, email [email protected], or discuss your requirements with the recruiter you are working with.