Data Product Owner

USAA is seeking a Data Product Owner in a primarily onsite role to translate business strategy into Agile product requirements. In this position, you will manage a prioritized backlog, refine user stories with acceptance criteria, and partner across business and technical teams to deliver measurable value.

Role Overview

You will represent the business with one or more delivery teams and ensure customer perspective is reflected throughout the product delivery cycle. The role focuses on writing, refining, accepting, and prioritizing stories or features, while balancing investment and business value and ensuring compliant, testable outcomes.

Key Responsibilities

• Collaborate with business and Subject Matter Experts to understand business strategy and vision, then write, refine, accept, and prioritize stories and/or features for compliant, effective solutions.
• Own and maintain a prioritized work backlog for one or more Agile teams, ensuring user stories include acceptance criteria that are consumable and testable by the Agile team or program.
• Review and accept output of IT and/or business development to confirm that specified acceptance criteria are completed.
• Act as the direct business representative for one or more delivery teams, reflecting the customers’ perspective during delivery.
• Participate in a cross-functional environment with user experience partners, designers, business analysts, developers, testers, and others to develop, execute, and release work aligned with program and/or product road maps.
• Partner with sponsors, stakeholders, and IT to translate business requirements from relevant business processes, building understanding of needs, measures, and risks and controls.
• Work with change partners and key stakeholders to support business readiness for change, providing tactics and metrics related to benefits, adoption, and risk using existing change management routines when applicable.
• Execute robust testing activities, including user acceptance testing and production validation.
• Apply proficient knowledge across multiple business or system domains and contribute at the project level within Agile teams.
• Ensure risks associated with business activities are identified, measured, monitored, and controlled in line with risk and compliance policies and procedures.

What You Will Work With

• Technologies: Microsoft Office, Agile

Required Qualifications

• Bachelor’s degree; OR 4 years of relevant education and/or experience.
• 4 years of experience in process improvement, project delivery, business/requirements analysis, or directly related supported business operations or product line.
• Proficient knowledge of Microsoft Office products, applicable databases, and project management tools.
• Proficient knowledge with multiple technical software delivery methodologies (including Agile).
• Experience analyzing business requirements and identifying opportunities to streamline business processes aligned with a risk management framework and regulatory requirements.
• Proficient understanding of Process Engineering methodologies and Change Management practices.
• Experience working independently to gather business requirements, process flows, and use cases to deliver business capabilities within the approved methodology, including writing user stories and following the development process through user story acceptance.
• Analytical and problem-solving skills with demonstrated ability to identify, analyze issues, and prioritize solutions or decisions.

Preferred / Additional Considerations

• Financial services, insurance, banking, or other highly regulated industry experience.
• US military experience through military service or a military spouse or domestic partner.

Compensation

USD 85,040 - 162,550 per year.

Benefits

• Comprehensive medical, dental, and vision plans
• 401(k)
• Pension
• Life insurance
• Parental benefits
• Adoption assistance
• Paid time off program with paid holidays plus 16 paid volunteer hours
• Various wellness programs
• Career path planning and continuing education

Location and Work Arrangement

• Primary location: San Antonio, Texas (onsite)
• Other locations: Charlotte, North Carolina; Phoenix, Arizona; Plano, Texas
• Work schedule: In the office 4 days per week
• Relocation assistance: Not available for this position

Visa Sponsorship

USAA does not provide visa sponsorship for this role. Please do not apply if you will need immigration support now or in the future (for example, H-1B, TN, STEM OPT Training Plans, etc.).

Application Details

Applications for this position are accepted on an ongoing basis. This posting will remain open until the position is filled.