Lead Development Product Owner - AI Product Solutions

Join USAA’s Technology organization and contribute to AI enablement teams building an AI delivery value chain that moves from pilots to production across multiple AI domains. In this role, you’ll help translate business strategy into prioritized, compliant product work, partner across teams and domains, and support predictable delivery of business value.

What you’ll do

• Partner with business stakeholders and Subject Matter Experts to understand strategy and vision, then write, refine, accept, and prioritize stories, features, or epics that balance investment with business value.
• Own and maintain a prioritized backlog for one or more Agile teams or programs, including complete user stories or features with acceptance criteria that are ready for development and testing.
• Review and accept outputs from I/T and or business development to confirm acceptance criteria are met.
• Collaborate across multiple business or system domains and lead development across multiple teams at the program and Epic level.
• Represent the business with delivery teams throughout the product delivery lifecycle.
• Work in a cross-functional environment with user experience partners, designers, business analysts, developers, testers, and others to develop, execute, solution, and release work aligned to program, portfolio, or product roadmaps.
• Partner with sponsors, stakeholders, and IT to facilitate, define, and document business processes, including understanding needs, measures, and risks and controls for the improvement area.
• Contribute to portfolio, program, and project planning related to schedule, scope, and resourcing.
• Prepare business stakeholders for change by providing tactics and metrics for benefits, adoption, and risk using existing change management routines as needed.
• Apply expert knowledge in business development and execution, seeking opportunities to enhance and advance the function.
• Coach and mentor less experienced Product Owners, including Seniors.
• Identify, engage, influence, and lead business stakeholders and Subject Matter Experts across programs.
• Ensure business-activity risks are identified, measured, monitored, and controlled in line with risk and compliance policies and procedures.

What you’ll bring

• Bachelor’s degree; or 4 years of relevant education and/or experience.
• 8 years of experience in process improvement, project delivery, business or requirements analysis, or directly related experience supporting business operations or a product line.
• Expert knowledge of the AI development lifecycle, including data science run pilots and engineering run productionalization and hardening, with a track record of developing and managing products across the product life cycle.
• Expert experience analyzing business requirements, process flows, and use cases to streamline processes in accordance with a risk management framework and regulatory requirements.
• Expert understanding of Process Engineering methodologies and Change Management practices to translate business requirements into functional specifications.
• Advanced ability to gather requirements, define process flows and use cases, write user stories, and drive user story acceptance while following the approved development methodology.
• Advanced experience translating requirements and identifying streamlining opportunities in alignment with risk management and regulatory requirements.

Tools

• JIRA
• Clarity

Compensation and workplace details

• Salary range: $114,080 - $218,030 per year
• Work environment: in the office 4 days per week
• Relocation assistance: not available
• Visa sponsorship: USAA does not provide visa sponsorship for this role

Locations

• Plano, Texas
• Charlotte, North Carolina
• Phoenix, Arizona
• San Antonio, Texas

Benefits

• Comprehensive medical, dental and vision plans
• 401(k)
• Pension
• Life insurance
• Parental benefits
• Adoption assistance
• Paid time off program with paid holidays plus 16 paid volunteer hours
• Wellness programs
• Career path planning and continuing education