Development Product Owner Senior | Auto National Product

USAA is hiring a Development Product Owner Senior for the Auto National Product team in San Antonio, Texas. This role represents the business on an agile team, owning backlog and user stories while partnering closely with IT and stakeholders to deliver compliant, business-aligned value.

Role focus

• Work with business partners and Subject Matter Experts to understand strategy and vision, then write, refine, accept, and prioritize stories and or features that support effective and compliant solutions while balancing investment and business value.
• Act as a direct business representative on one or more delivery teams, bringing the customers' perspective throughout the product delivery cycle.
• Participate in a cross-functional environment with user experience partners, designers, business analysts, developers, testers, and others to develop, execute, and release in alignment with program and or product road maps.

Backlog and delivery ownership

• Own and maintain a prioritized work backlog for one or more Agile teams.
• Ensure the product backlog is comprised of complete user stories, including acceptance criteria, so they are consumable and testable by the Agile team or program.
• Review and accept output from IT and or business development to confirm specified acceptance criteria have been completed.

Business process, change, and compliance

• Partner with sponsors, stakeholders, and IT to facilitate, define, and document relevant business processes, building an advanced understanding of needs, measures, and risks and controls for improvement areas.
• Prepare the business for change and provide tactics and metrics for benefits, adoption, and risk, using existing change management routines as needed.
• Work with internal and external technologies to provide oversight of development, testing, and controls.
• Ensure risks tied to business activities are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Collaboration and leadership

• Apply advanced knowledge of the business development and execution discipline, seeking opportunities to enhance, improve, and advance the function.
• Coach and mentor other Product Owners.
• Demonstrate advanced knowledge across multiple business or system domains, with the capability to lead development across multiple teams at the project or program level.
• Support functional, integration, and business acceptance testing to validate delivered solutions meet objectives and provide value to the end-user.

Requirements

• Bachelor's degree; OR 4 additional years of relevant education and or experience.
• 6 years of experience in process improvement, project delivery, business or requirements analysis, or directly related to supported business operations or product line.
• Advanced knowledge of Microsoft Office products, applicable databases, and product management tools.
• Advanced knowledge of multiple technical software delivery methodologies, including Agile, Waterfall, and SAFe.
• Advanced experience analyzing business requirements, process flows, and use cases to identify opportunities to streamline business processes in line with a risk management framework and regulatory requirements.
• Advanced knowledge and demonstrated use of Process Engineering methodologies.
• Advanced ability to independently gather business requirements, process flows, and use cases to develop and deliver business capabilities within the approved methodology, writing user stories and guiding them through user story acceptance.
• Experience analyzing business requirements to identify opportunities to drive decisions and streamline business processes in accordance with risk management and regulatory requirements.

Technologies

• Microsoft Office
• Agile
• Waterfall
• SAFe

Compensation and schedule

• Salary range: USD 103,450 - 197,730 per year.
• Work schedule: in the office 4 days per week.
• Location: San Antonio, TX (onsite).

Benefits

• Comprehensive medical, dental and vision plans
• 401(k)
• Pension
• Life insurance
• Parental benefits
• Adoption assistance
• Paid time off program with paid holidays plus 16 paid volunteer hours
• Various wellness programs
• Career path planning and continuing education

Important eligibility note

• USAA does not provide visa sponsorship for this role. Please do not apply if, at any time (now or in the future), you will need immigration support (for example, H-1B, TN, STEM OPT Training Plans, etc.).