Director, Product Operations

The Director of Product Operations serves as the operating partner across the product organization, driving roadmap execution, delivery alignment, and executive-facing go-to-market communication.

Responsibilities

• Own the systems and activities that make the roadmap executable
• Keep multiple product management tracks operationally aligned
• Run the day-to-day partnership with both in-house and offshore engineering
• Build and maintain working models, rituals, and delivery systems that enable high performance
• Carry a major share of go-to-market execution
• Represent Product Operations directly to brand and executive stakeholders
• Provide the organization an honest and current view of delivery health
• Act as the escalation and execution lead for ambiguous cross-team problems handed off by the VP of Product

Requirements

• Ensure delivery stays aligned with the roadmap
• Maintain operational alignment across product management workstreams
• Partner effectively with in-house and offshore engineering on an ongoing basis
• Establish and sustain operating models, rituals, and systems that support delivery
• Lead go-to-market execution contributions and coordinate executive-facing communication for brand and executive stakeholders
• Communicate delivery status with clarity and accuracy for organizational visibility