Fraud Lead Product Owner (Value Stream / Platform) (Director)

Fraud Lead Product Owner (Value Stream / Platform) Director role at Barclays, based in Whippany, NJ (onsite).

Responsibilities

• Define, develop, and execute a comprehensive fraud/AML product strategy aligned to business and company vision.
• Balance short-term delivery with long-term strategic goals while ensuring products meet customer and market demands and drive growth.
• Stay ahead of market trends, customer needs, and emerging technologies to innovate and evolve product offerings.
• Own the end-to-end product development lifecycle from concept to launch, ensuring efficient processes, on-time delivery, and alignment with E2E customer expectations and experience.
• Coordinate across other product teams to align priorities and reduce dependencies to meet timing targets.
• Set clear objectives and key outcomes to guide product vision and align with company business goals, financial targets, and strategic direction.
• Track product performance using data-driven analysis; assess progress against objectives and adjust roadmap and backlog to optimize outcomes and value for customers and the business.
• Drive a customer-first approach, using customer insights, feedback, behaviours, and pain points as core inputs to product strategy and decisions.
• Champion the customer’s voice through the development lifecycle to ensure enhancements deliver high value, improve satisfaction, and reflect changing customer needs.
• Serve as key liaison between the product organisation and senior leadership, investors, and other stakeholders, ensuring transparent communication on vision, strategy, and performance.
• Mentor and develop high-performing product teams, fostering innovation, collaboration, and continuous improvement.
• Manage risk end to end: identify risks, develop mitigation strategies, escalate when necessary, and align with control functions.
• Translate complex domain concepts into clear guidance for customers and stakeholders; communicate business requirements effectively to development teams.
• Provide leadership across product, technology, and business stakeholders to maximize value delivery.
• Manage Value Stream execution across Value Streams (Customer Journeys), Platforms, Business Epics, and large-scale capabilities.
• Own Value Stream Business Epic prioritisation, roadmap management, and value-based investment recommendations.
• Provide governance and product leadership across the Value Stream, ensuring Business Epics are prioritised, refined, and ready to enter PI Planning.
• Oversee capability development, operational effectiveness, and proactive risk management.
• Define and communicate Customer Journey vision, objectives, and strategic priorities.
• Maintain broad knowledge of how the function integrates with the business division / Group to deliver overall business objectives.
• Contribute to and influence policy and procedures; plan, manage, and consult on multiple complex and critical strategic projects (potentially business wide).
• Ensure compliance: foster adherence to regulations by ensuring relevant processes are in place.
• Focus on the external environment, regulators, or advocacy groups to monitor and influence on behalf of Barclays when appropriate.
• Escalate breaches of policies and procedures appropriately.
• Act as principal contact point for key clients and counterparts in other functions and business divisions; serve as spokesperson for the function and business division.
• Use interpretative thinking and advanced analytical skills to solve problems and design solutions in complex or sensitive situations.
• Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
• Negotiate with and influence senior-level internal and external stakeholders.
• Manage, coordinate, and enable resourcing, budgeting, and policy creation for a significant sub-function.
• For large teams: lead the direction of a large team or sub-function and lead other people managers; embed a performance culture aligned to business values.
• For individual contribution: lead organization-wide projects as a deep technical expert and thought leader; identify new ways of working and collaborate cross-functionally.
• Train, guide, and coach less experienced specialists; provide information affecting long-term profits, organizational risks, and strategic decisions.

Requirements

• Strong expertise in Fraud and AML products, services, processes, and technology to enable strategic product decisions and prioritisation of Business Epics.
• Ability to deliver measurable customer, business, and regulatory outcomes.
• Product strategy and vision leadership.
• Customer-centric product management.
• Business value management and outcome orientation.
• Enterprise stakeholder management and executive communication.
• Roadmap development, prioritisation, and backlog governance.
• Strategic decision-making across complex product ecosystems.
• Risk management and commercial awareness.
• Leadership of cross-functional product and technology teams.

Business Area / Details

• Business Area: Group Economic Crime COO
• Area of Expertise: Product Development & Management
• Contract: Permanent
• Reference Code: JR-0000133921
• Date Live: 10/29/2026

Director Expectations

• Manage a business function with significant input to function-wide strategic initiatives.
• Contribute to and influence policy and procedures for the function; plan, manage, and consult on multiple complex and critical strategic projects (may be business wide).
• Provide expert advice to senior functional management and committees to influence decisions outside own function; offer input to function-wide initiatives.
• Coordinate and enable resourcing, budgeting, and policy creation for a significant sub-function.
• Escalate breaches of policies or procedures appropriately.
• Foster and guide compliance and ensure regulations are observed via relevant processes.
• Monitor and influence, as appropriate, via regulators or advocacy groups on behalf of Barclays.
• Demonstrate extensive knowledge of how the function integrates with the business division / Group.
• Maintain up-to-date industry and sector/functional knowledge, including external market developments.
• Use interpretative thinking and advanced analytical skills for complex or sensitive solutions.
• Exercise management authority for significant decisions within own area.
• Negotiate and influence senior stakeholders internally and externally.
• Act as principal contact point for key clients and counterparts in other functions or business divisions.
• Be mandated as a spokesperson for the function and business division.

Leadership Behaviours and Values

• LEAD behaviours: Listen and be authentic (L), Energise and inspire (E), Align across the enterprise (A), Develop others (D).
• Barclays Values: Respect, Integrity, Service, Excellence, Stewardship.
• Barclays Mindset: Empower, Challenge, Drive.