LSDA Product & Operations Coordinator

International Distribution Network is seeking an LSDA Product & Operations Coordinator to help accelerate the growth of the LSDA product line. This onsite role in Indianapolis supports ordering and day-to-day operations while building cross-functional capability across product, pricing, systems, and technical applications. Over time, the position is intended to develop into a broader product-management track.

You will coordinate core activities that move products from early concept to launch readiness, including supplier follow-up, inventory setup, and the product information that enables sales and customer support. Work spans purchasing, product development coordination, marketing enablement, and internal systems, with ongoing cross-training to expand your product and technical understanding.

What you’ll do

• Coordinate LSDA purchase orders, including inventory requirements, supplier communication, order status, and follow-up.
• Partner with overseas suppliers and the LSDA sourcing team on new products, samples, quotations, packaging, documentation, and product changes.
• Manage new-product project coordination from initial concept through sampling, testing, pricing, inventory setup, launch, and divisional communication.
• Maintain and improve product data, pricing information, competitive comparisons, product documentation, and internal systems.
• Complete cross-training on LSDA products and technical applications to increase support for IDN divisions and customers.
• Support inventory management, including identifying slow-moving or excess inventory and coordinating actions to improve inventory performance.
• Coordinate defective-product reporting, supplier credits, warranty documentation, and related processes.
• Assist with LSDA training programs by supporting the development of product training materials for inside and outside sales teams.
• Coordinate marketing and sales-support activities, including product announcements, catalogs, sell sheets, promotional materials, new-product launches, website or product content, and other sales-enablement materials.
• Work with IDN divisions to gather market feedback, competitive information, product requests, and opportunities for new LSDA products.
• Assist with trade shows, sales meetings, product presentations, and other promotional activities as needed.
• Track projects and action items to ensure commitments to suppliers, divisions, and customers are completed on time.

What you bring

• Strong organization with the ability to manage multiple projects simultaneously across purchasing, product management, sales, marketing, suppliers, and operations.
• Communication and follow-through are essential.
• Experience in purchasing, order management, product management, sales operations, marketing coordination, or a related role is preferred.
• Experience with commercial door hardware is helpful but not required.
• Willingness to develop a strong technical understanding of LSDA products and applications.

Team and schedule

This role works closely with the President of LSDA and the LSDA team to coordinate purchasing, product development, supplier activities, product information, marketing support, and day-to-day operational projects.

• Location: Indianapolis, Indiana (onsite)
• Schedule: Weekdays, 8am to 5pm
• Employment: Full-time, 40 hrs per week