Product Design Manager

Capital One is hiring a Product Design Manager (Individual Contributor) to lead end-to-end product experience design for its Premium Design team.

Responsibilities

• Partner with design craft leads, designers, and cross-functional stakeholders to raise the bar on creative execution while delivering meaningful business impact and customer value
• Co-create solutions to complex problems and contribute to product strategy decisions
• Lead design projects by directing and delegating work for more junior team members
• Build strong partnerships across product, technology, and business while mentoring and maturing the broader product design practice
• Determine the use of relevant tools, platforms, frameworks, and design systems, and produce design artifacts including journey maps, blueprints, high-fidelity designs, and prototypes
• Balance partner and stakeholder needs using critical thinking informed by data, research insights, scalability, and technology constraints
• Apply customer insights, competitor perspectives, and broader market trends to shape a shared viewpoint for the team and stakeholders
• Use knowledge of technology, data capabilities, and emerging technologies to inform design work and help teams move faster within technical limitations
• Leverage a network of partnerships across lines of business to foster collaboration, share solutions, incorporate cross-functional perspectives, and support product strategy
• Present work across levels and job functions using a human-centered approach that integrates design frameworks, data, and research to influence strategic decision-making

Requirements

• At least 5 years of experience in a Product Design role
• At least 5 years of experience with design and prototyping tools such as Figma
• Experience working with and contributing to an established design system
• Experience collaborating with product, tech, and business partners
• Experience leading design projects or teams
• Experience working in heavily regulated, data heavy problem spaces

Preferred Qualifications

• At least 6 years of experience in a Product Design role
• At least 6 years of experience with design and prototyping tools such as Figma

Team / Role Context

• Premium Design team defines the gold standard for Capital One’s high-spender customer experience ecosystem
• Focus on creating highly useful, personalized, high-impact products
• Role is essential for delivering best-in-class card experiences and lifestyle benefits through end-to-end experiences that evolve customer journeys

Compensation

• New York, NY (onsite): $179,700 - $205,100 per year
• Candidates hired in other locations will be subject to the pay range for that location
• Eligible for performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI)

Benefits

• Comprehensive, competitive, and inclusive set of health, financial, and other benefits supporting total well-being

Additional Information

• Location: New York, NY (onsite)
• Work authorization: Capital One will not sponsor a new applicant for employment authorization for this position
• Application window: expected to accept applications for a minimum of 5 business days
• No agencies please
• Equal opportunity employer: EOE, including disability/vet, committed to non-discrimination under applicable laws
• Drug-free workplace
• Background checks: consideration of qualified applicants with criminal history in line with applicable laws
• Accommodations: contact Capital One Recruiting at 1-800-304-9102 or [email protected]
• Recruiting process questions: email [email protected]

Technology: Figma