Capital One is hiring a Product Design Manager (Individual Contributor) to lead end-to-end product experience design for its Premium Design team.

Partner with design craft leads, designers, and cross-functional stakeholders to raise the bar on creative execution while delivering meaningful business impact and customer value
Co-create solutions to complex problems and contribute to product strategy decisions
Lead design projects by directing and delegating work for more junior team members
Build strong partnerships across product, technology, and business while mentoring and maturing the broader product design practice
Determine the use of relevant tools, platforms, frameworks, and design systems, and produce design artifacts including journey maps, blueprints, high-fidelity designs, and prototypes
Balance partner and stakeholder needs using critical thinking informed by data, research insights, scalability, and technology constraints
Apply customer insights, competitor perspectives, and broader market trends to shape a shared viewpoint for the team and stakeholders
Use knowledge of technology, data capabilities, and emerging technologies to inform design work and help teams move faster within technical limitations
Leverage a network of partnerships across lines of business to foster collaboration, share solutions, incorporate cross-functional perspectives, and support product strategy
Present work across levels and job functions using a human-centered approach that integrates design frameworks, data, and research to influence strategic decision-making

At least 5 years of experience in a Product Design role
At least 5 years of experience with design and prototyping tools such as Figma
Experience working with and contributing to an established design system
Experience collaborating with product, tech, and business partners
Experience leading design projects or teams
Experience working in heavily regulated, data heavy problem spaces

At least 6 years of experience in a Product Design role
At least 6 years of experience with design and prototyping tools such as Figma

Premium Design team defines the gold standard for Capital One’s high-spender customer experience ecosystem
Focus on creating highly useful, personalized, high-impact products
Role is essential for delivering best-in-class card experiences and lifestyle benefits through end-to-end experiences that evolve customer journeys

New York, NY (onsite): $179,700 - $205,100 per year
Candidates hired in other locations will be subject to the pay range for that location
Eligible for performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI)

Comprehensive, competitive, and inclusive set of health, financial, and other benefits supporting total well-being

Location: New York, NY (onsite)
Work authorization: Capital One will not sponsor a new applicant for employment authorization for this position
Application window: expected to accept applications for a minimum of 5 business days
No agencies please
Equal opportunity employer: EOE, including disability/vet, committed to non-discrimination under applicable laws
Drug-free workplace
Background checks: consideration of qualified applicants with criminal history in line with applicable laws
Accommodations: contact Capital One Recruiting at 1-800-304-9102 or [email protected]
Recruiting process questions: email [email protected]

Technology: Figma

Product Design Manager

Job Description