Product Manager

Based in Largo, FL onsite, PharmaLink is seeking a Product Manager to drive strategy, roadmaps, prioritization, and continuous improvement of Prophet and Encore, serving as the primary bridge between Operations, customers, and technology teams to improve efficiency, onboarding, and modernization.

Responsibilities

• Steward the product roadmaps for Prophet and Encore and keep them current
• Collaborate with executive leadership to ensure product priorities align with strategic goals
• Balance operational enhancements, customer requirements, and modernization efforts
• Identify opportunities to streamline workflows, automate processes, scale capabilities, and improve user experience
• Define and prioritize near-term and long-term product investments
• Elicit business requirements and translate them into detailed user stories with acceptance criteria
• Own and prioritize the backlog across internal applications
• Partner with engineering and QA to ensure timely, high-quality delivery
• Contribute to sprint planning, backlog refinement, testing reviews, and release readiness
• Ensure releases meet operational needs and customer expectations
• Serve as the main liaison between Operations, Customer Success, Technology, and Development teams
• Develop a strong understanding of operational workflows and onboarding processes
• Establish continuous feedback loops with users and stakeholders to drive product improvements
• Support the modernization strategy for Prophet and related applications
• Identify opportunities to reduce manual processes and operational inefficiencies
• Collaborate with architecture and development teams to improve scalability, integrations, and usability
• Assist with migrating legacy functionality into modern application frameworks where appropriate
• Define and track product success metrics and operational KPIs
• Monitor adoption, user satisfaction, defects, and enhancement performance
• Use data-driven insights to prioritize enhancements and improve product outcomes
• Provide regular roadmap and status updates to leadership

Requirements

• Bachelor’s degree in Business, Technology, Information Systems, or a related field is required
• Minimum five years of experience in Product Management, Business Analysis, or Application Management
• Experience managing internal business applications or operational platforms
• Experience working in Agile software development environments
• Experience balancing operational support with strategic product improvements is preferred
• Strong communication and stakeholder management skills
• Excellent prioritization and organizational abilities
• Ability to manage competing priorities and drive execution
• Analytical, detail-oriented, and results-driven
• Strong collaboration and problem-solving skills
• Positive attitude in a high-performance team environment
• Must pass background check and random drug screenings
• Adaptable and flexible in dealing with a diverse workforce

Physical Requirements

• Prolonged periods of sitting and working at a computer