Product Manager

Volm Companies is seeking a Product Manager to support marketing activities tied to sourced packaging and supplies. In this onsite role in Antigo, WI, the position acts as a communication bridge between Volm sales and corporate purchasing while bringing market and competitive intelligence into product training, go-to-market direction, and day-to-day sales support.

The Product Manager will also develop expertise across assigned product categories, translating customer feedback into actionable insights that support Volm’s long-term vision and strengthen the knowledge of account managers and customers. Reporting to the Director of Marketing & Communications, this role combines analysis, cross-functional coordination, and customer-facing product support, including travel to customer locations.

Key responsibilities

• Identify innovative product ideas by analyzing competitors’ products and assessing how opportunities support organizational goals.
• Maintain clear communication across upstream and downstream functions and multiple teams.
• Serve as the voice of the customer by turning feedback into insights that can generate innovative ideas aligned with Volm’s long-term vision.
• Develop technical expertise in assigned product categories, including leading product specification training programs and materials for sales professionals, customer meetings and presentations, and marketing campaigns.
• Support sales and customer service by developing new items and ensuring accurate, timely product details and specifications.
• Maintain items in MS Finance and Operations, including processing new item releases and submitting engineering change requests.
• Partner on go-to-market strategy with the VP of Sales and Marketing and the Director of Marketing & Communications to develop Volm’s consumables and supplies approach and oversee creation of product sales and marketing materials (including print, digital, and social media).
• Conduct ongoing market analysis, contributing to market intelligence such as market size and share estimates and identifying shifts in consumer retail packaging behavior.
• Capture and analyze pricing for key products and prepare monthly category reports with insights into sales, margins, risks, opportunities, and forecasts.
• Provide onsite support with Volm sales professionals by traveling frequently to customer locations, supporting specifications, details, additional sales opportunities, and end-user needs.

Requirements

• Excellent written and verbal communication in English to ensure safe and efficient job performance.
• Strong interpersonal and listening skills with customer service mindset, able to collaborate with employees, customers, and vendors at all levels.
• Ability to follow verbal instructions and perform in a fast-paced, high-pressure environment.
• Proven ability to plan, organize, and manage multiple tasks, projects, and deadlines.
• Analytical and critical thinking skills to interpret and act on data accurately.
• Advanced Microsoft Excel proficiency and working knowledge of other systems and software, including word processing and ERP/CRM systems.
• Understanding of purchasing, manufacturing, logistics, and warehousing best practices and standards.
• Working knowledge of lean, continuous improvement, and quality methodologies.
• Ability to build knowledge of packaging products, supplies, and manufacturing processes, including product lines, quoting, ordering, and production limitations.
• Commitment to safety, compliance, and customer satisfaction.
• Consistent demonstration of accountability, integrity, and professionalism.
• Must be willing to sign and adhere to company confidentiality and non-compete agreements.

Education and experience

• Bachelor’s degree in business administration, Marketing, or a related field, and/or equivalent work experience preferred.
• Minimum one year of relevant experience in sales, customer service, or marketing, preferably in packaging or fresh produce industry.
• Understanding of sales and marketing practices, including financial modeling, pricing strategy, and development and use of price lists.
• Experience using Microsoft Dynamics 365, preferred.

Tools and systems

• Microsoft Excel
• MS Finance and Operations
• Engineering change requests
• ERP/CRM systems
• Microsoft Dynamics 365
• MS Finance

Work schedule and location

• Shift: Monday-Friday, 8:00am-4:30pm
• Location: Office in Antigo, WI or Wausau, WI (onsite)

Travel and driving

• Travel: Occasional overnight travel and occasional travel within the workday to attend sales events, trade shows, other Volm facilities, vendor locations, and customer sites.
• Driver qualification: ability to drive a company-owned/leased or personal vehicle preferred, inclusion in the driver qualification program required, valid driver license and minimum age of 21, acceptable driving record, and when using a personal vehicle provide a copy of the declaration page from personal auto insurance showing policy dates and minimum coverage amounts as specified.

Physical requirements

• Ability to stand, walk, and move around for extended periods.
• Capability to lift and carry objects up to 50 pounds occasionally.
• Proficiency using hands, fingers, and arms for tasks such as typing and writing.
• Sufficient visual acuity to read documents and recognize details at close and distant ranges.
• Ability to hear and understand verbal communication.
• Flexibility to bend, stoop, and reach low or high objects.
• Ability to perform physically demanding tasks such as lifting, pushing, pulling, or carrying heavy objects.
• Adaptability to varying environmental conditions including temperature extremes, noise, dust, or fumes depending on job conditions.
• Willingness to follow safety protocols and wear protective gear as required (including helmets, goggles, gloves, and safety shoes).

Compensation and benefits

• Salary: USD 56,784 - 68,140 per year (starting range based on experience; pay also references $68,140.80).
• Medical, dental, and vision coverage
• HSA employer contribution
• 401k with profit sharing
• Paid vacation
• Wellness stipends
• Childcare reimbursement assistance

Company culture and values

• COMMITTED PEOPLE: A commitment to purpose guided by the principles of Lord Jesus Christ.
• CUSTOMER FIRST: Focus on serving customers as central to the company’s existence.
• HUMBLE: Kind, humble, and positive approach.
• EXPERTS: Desire to be seen as experts in specific roles.
• PERSONAL GROWTH: Intentional growth by developing self and others.
• HARD WORKERS: Strong work ethic.
• HIGH EXPECTATIONS: High expectations for self and others and openness to course-correct.
• SAFETY: Safety chosen over profit or efficiency.