Product Manager

The Product Manager at PowerSchool Group LLC serves as a subject matter expert within the PowerSchool Special Programs product portfolio. This role translates customer and business needs into product requirements and backlog items, and supports delivery of high-value enhancements using Agile and Scrum practices.

Role Overview

As the product owner for assigned areas of the Special Programs portfolio, you develop an in-depth understanding of customer workflows, business processes, regulatory requirements, and product capabilities. You also act as the primary product knowledge point across cross-functional teams involved in engineering, quality assurance, support, services, sales, and customer success.

Key Responsibilities

• Serve as the subject matter expert for assigned areas of the PowerSchool Special Programs product portfolio, building expertise in customer workflows, business processes, regulatory requirements, and product capabilities.
• Act as the primary source of product knowledge for Engineering, Quality Assurance, Support, Services, Sales, and Customer Success teams.
• Partner with customers, internal stakeholders, and subject matter experts to understand challenges, validate requirements, and help ensure delivered solutions meet customer needs.
• Maintain expertise in K-12 Special Programs processes, industry trends, compliance requirements, and competitive solutions as applicable.
• Provide guidance and clarification to cross-functional teams regarding product functionality, intended behavior, and business rules.
• Represent the product area during customer discussions, internal reviews, and release readiness activities.
• Participate in Agile planning, refinement, and delivery activities, helping drive execution, remove impediments, and prioritize enhancements that deliver the greatest value relative to development effort.
• Communicate product vision, release content, roadmap updates, and product capabilities to internal and external stakeholders, representing the product area during customer engagements, release readiness activities, and cross-functional reviews.
• Monitor delivery progress, risks, and dependencies; provide status updates and recommend corrective actions to support achievement of organizational and release objectives.

Required Qualifications

• Minimum 2 years of relevant and related work experience.
• Bachelor’s degree or equivalent, or equivalent years of relevant work experience.
• Travel occasionally, up to 10%, for key moments such as team summits, training, customer meetings, company events, with increased frequency during peak periods based on business demands.
• Subject to company on-call policies, which may require working hours outside the normal workday as needed.
• Proven ability to quickly develop expertise in complex business domains and translate customer and business needs into clear product requirements.
• Strong analytical skills to understand business processes, workflows, regulatory requirements, and customer challenges.
• Strong understanding of Agile values, Scrum methodologies, and software development lifecycle (SDLC) practices.
• Experience creating user stories, defining acceptance criteria, gathering requirements, and managing product backlogs.
• Ability to prioritize and execute work across multiple initiatives in a fast-paced, dynamic environment.
• Strong collaboration skills, including the ability to influence and build partnerships across technical teams, leadership, customers, and cross-functional stakeholders.
• Strong problem-solving, conflict resolution, interpersonal communication, and presentation skills.
• Strong attention to detail while maintaining a focus on customer and business outcomes.

Preferred Qualifications

• Experience with K-12 education software, including Special Education, Section 504, English Learner (EL), Gifted, Behavior, Medicaid, or other Special Programs workflows.
• Experience serving as a product, business process, or domain subject matter expert.
• Knowledge of K-12 compliance requirements, regulatory processes, and industry best practices.
• Experience working directly with educators, district administrators, or state reporting requirements.
• Familiarity with PowerSchool products or other student information and special programs management platforms.

Location and Work Style

• Location: Plano, TX (onsite)

Technologies

• Agile values
• Scrum methodologies
• Software development lifecycle (SDLC)

Benefits

• Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
• Flexible Spending Accounts and Health Savings Accounts
• Short-Term Disability and Long-Term Disability
• Comprehensive 401(k) plan
• Generous Parental Leave
• Unrestricted paid time off (Discretionary Time Off - DTO)
• Wellness Program, including ClassPass & Employee Assistance Program
• Tuition Reimbursement
• Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage

EEO Commitment

PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you have a disability and need an accommodation regarding the recruiting process, email [email protected].