Product Manager, Content Platform
Job Description
InterContinental Hotels Group is hiring a Product Manager for the Content Platform to shape the roadmap and deliver end-to-end capabilities that improve content experiences and drive commercial impact.
Responsibilities
- Shape the Content Platform roadmap by combining platform expertise, user insights, business needs, and product best practices to uncover opportunities that improve experience and generate commercial value.
- Drive roadmap capabilities from discovery through delivery, including launch, measurement, and ongoing optimization.
- Partner with stakeholders to understand problems, define desired outcomes, and translate needs into clear product requirements.
- Own and prioritize the product backlog using a framework that considers user value, business impact, dependencies, effort, and platform strategy.
- Lead product discovery and definition, including user stories, acceptance criteria, and day-to-day decisions that keep delivery moving.
- Collaborate closely with Engineering and UX (and other teams as needed) to design and deliver capabilities, remove impediments, and maximize value.
- Measure outcomes using analytics, user feedback, and platform insights to identify improvements and continuously enhance the product.
- Identify opportunities to simplify content workflows, improve the user experience, and increase the efficiency and effectiveness of content management.
- Own product training, onboarding, guidance, and communications to support adoption and effective platform usage.
- Communicate product direction, priorities, tradeoffs, progress, and outcomes clearly to stakeholders and leaders.
- Proactively surface risks, dependencies, and decisions required to keep the roadmap on track.
Requirements
- Bachelor’s degree in a relevant field (or equivalent experience).
- 5+ years of product management or digital product experience.
- Experience delivering digital products or platforms with Engineering and UX.
- Strong product discovery skills, requirements definition ability, and analytical skills.
- Strong prioritization and problem-solving skills focused on user and business outcomes.
- Clear communicator who can simplify complex topics for technical, business, and leadership audiences.
- Comfortable using AI tools every day to work faster, produce better work, and sharpen thinking, including synthesizing research and drafting requirements and pressure-testing ideas and decisions.
- Strong ability to both deliver products and tell the story from strategy to outcomes and from outcomes to a clear narrative.
- Proactive, entrepreneurial mindset with the ability to identify opportunities, operate in ambiguity, and turn ideas into action.
- Experience with content management, digital asset management, product information management, or enterprise platforms is a plus.
Benefits
- Impressive room discounts across many properties.
- Recharge days.
- Volunteering days throughout the year.
- myWellbeing framework support for wellbeing in health, lifestyle, and workplace.
Travel
- Limited travel: 10%.
Location
- Atlanta, GA (hybrid).
- Hybrid work structure expects three (3) days per week in the ATLANTA office.
- This expectation may be adjusted based on changing business needs.
Salary: USD 119,273 - 145,000 per year
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