Product Manager, Digital Products

MSA Safety is seeking a Product Manager, Digital Products to translate customer and market insights into profitable, customer-loved digital offerings.

Responsibilities

• Understand customers, markets, and competitors to generate customer insight that can be converted into profitable features, products, and services.
• Participate in recurring customer calls and build relationships that improve the quality of solutions delivered to market.
• Create product strategy that is robust, progressive, and forward-thinking to improve business performance, time-to-market, and development efficiency.
• Partner with product teams to develop software-intensive, tech-driven offerings using scalable architecture.
• Ensure delivery includes a best-in-class UI/UX experience.
• Balance needs across diverse customer groups, internal teams, and organizational pressures while prioritizing platform scalability, reliability, and extensibility.
• Work cross-functionally across engineering, design, operations, sales, and marketing to drive tangible business value during an accelerated transformation period.
• Provide leadership for the Product Team and communicate clear focus.
• Use the OKR process to drive visibility, alignment, and scope clarity with an emphasis on customer outcomes over team output.
• Set ambitious goals and lead efforts that change how development teams think and work to get results.
• Remove obstacles and challenge the status quo with a clear “why,” leading by example.

Requirements

• Strong passion for improving worker and worksite safety through technology.
• Experience collaborating with software development teams, or experience as a software developer.
• Proven ability to solve complex problems and execute multiple tasks in parallel with limited resources.
• Exceptional organization, communication, presentation, and leadership through influence.
• Strong analytical and quantitative skills with a data-driven mindset.
• Highly adaptable to frequent change and comfortable doing your best work in shifting conditions.
• Ability to quickly flatten a technical learning curve regardless of the technology.
• Ability to see, understand, and implement outstanding design, from intuitive interfaces to frictionless experiences, supported by evidence.
• Track record of developing customer experiences with measurable customer and business outcomes.
• Working understanding of Marty Cagan’s Product Model, experience with Customer Discovery, and familiarity with testing approaches to make informed decisions that balance the four risks: value, viability, usability, and feasibility.
• Experience using AI tools to accelerate product development, especially for testing ideas and informing prioritization.

Technologies

• AI tools

Education and Experience

• Bachelor’s Degree in Marketing, Business, Engineering or related technical discipline.
• Minimum experience: 4 years.
• Career levels based on experience:
  • Level I: 4 years in marketing, sales, or engineering
  • Level II: 5 years in marketing, sales, or engineering
  • Senior: 7 years in marketing, sales, or engineering
• MBA or related graduate degree may substitute for up to 2 years of experience.

Location: Cranberry Township, PA (hybrid)