Senior Digital Product Manager Lead

PNC Financial Services Group is seeking a Senior Digital Product Manager Lead to drive high-visibility Offer Modernization efforts, bridging product strategy and transformation execution. This role partners closely with technology and multiple business teams to shape scalable capabilities, move from discovery to launch, and continuously optimize outcomes across the customer journey.

Role Focus

• Lead product modernization initiatives as a Product Manager / Transformation Product Lead, spanning strategy, discovery, delivery, and optimization.
• Define target-state capabilities and measurable outcomes aligned to Offer Modernization objectives.
• Translate ambiguous business and customer needs into hypotheses, MVPs, requirements, and scalable solutions.
• Drive transformation by challenging legacy approaches and enabling simplification, automation, standardization, and reusable enterprise capabilities.

Key Responsibilities

• Define Product Strategy: Establish product vision, priorities, roadmaps, and outcomes tied to Offer Modernization.
• Lead 0-to-1 Discovery: Identify opportunities from unclear problems and shape MVP-ready direction.
• Own End-to-End Delivery: Guide capabilities from discovery through build, launch, adoption, measurement, and continuous optimization.
• Orchestrate Cross-Functional Teams: Align Product, Technology, Architecture, Marketing, Data, Operations, Risk, and other partners around common outcomes while managing complex dependencies.
• Influence Executive Decisions: Frame trade-offs, risks, recommendations, and investment choices for senior leadership.
• Advance AI & Automation: Identify practical use cases for Generative AI, Agentic AI, analytics, and automation with appropriate governance and controls.
• Deliver Measurable Value: Set KPIs and connect product investments to customer experience, speed-to-market, revenue, operational efficiency, adoption, and risk outcomes.

Qualifications

• Experience: 8+ years of relevant industry experience, with 3+ years of prior people leadership experience preferred.
• Background: Significant experience in Product Management, Product Strategy, Digital Transformation, or enterprise-scale strategic initiatives.
• Delivery: Proven success leading complex, cross-functional initiatives involving material business and technology change.
• Product craft: Strong expertise in product strategy, customer and problem discovery, roadmap development, prioritization, MVP definition, Agile delivery, and outcome measurement.
• Execution: Experience taking products or capabilities from concept through MVP, launch, and scale.
• Stakeholder management: Strong executive presence and ability to influence senior stakeholders across organizational boundaries.
• Judgment: Ability to operate with ambiguity and convert strategic objectives into executable plans; strong analytical, problem-solving, and decision-framing skills.
• AI familiarity: Working familiarity with Generative AI and Agentic AI, including the ability to identify practical business and product applications.

Technologies

• Generative AI
• Agentic AI
• analytics
• Agile

Location and Compensation

• Location: East Brunswick, NJ (onsite)
• Base Salary: $112,000.00 - $249,600.00 per year
• Incentive eligible role, with pay based on company, business, and/or individual performance.

Benefits

• Medical/prescription drug coverage with a Health Savings Account feature
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match, pension, and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance (select programs fully paid)
• Robust wellness program with financial incentives
• Maternity and/or parental leave
• Up to 11 paid holidays each year
• 9 occasional absence days each year (unless otherwise required by law)
• 15 to 25 vacation days each year, depending on career level

Preferred Qualifications

• Experience with platform modernization, MarTech, offer management, personalization, pricing, rewards, customer decisioning, or financial services
• Experience working with enterprise architecture, APIs, data integration, SaaS platforms, AI/ML, and engineering organizations
• Familiarity with Responsible AI, privacy, governance, risk, and controls in a regulated environment
• Product Management/Product Owner certification such as CSPO or SAFe POPM is a plus

Application and Accessibility

• Application window: Generally expected to be posted for two business days from 11/10/2026, with possible extensions at business discretion.
• Disability accommodations: If an accommodation is required, contact [email protected] and include “accommodation request” in the subject line, along with your name, job ID, and preferred contact method. Applicants may also call 877-968-7762 and say “Workday.”

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to FDIA requirements, and for any registered role, SAFE Act and/or FINRA requirements that prohibit hiring individuals with certain criminal history.

California residents: Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose personal information in hiring practices.