The Product Operations Lead is a key member of the store leadership team, focused on executing the store product strategy through inventory operations, product readiness, and consistent in-store execution. This role supports both back-of-house product processes and on-floor availability to help deliver a strong guest experience.

Location & Job Type

Location: San Jose, CA (onsite)
Employment type: contract

Compensation

Base pay range: USD 24.50 - 28.25 per hour (subject to minimum wage in the location)
Target bonus: USD 2.00 per hour
Total target base pay range: USD 26.50 - 30.25 per hour

Compensation in this position is grounded in a pay-for-performance philosophy and may vary based on market location and job-related knowledge, skills, experience, and internal equity. Employees in this role may be eligible for a competitive bonus program, subject to program eligibility requirements. Incentives, benefits, and perks may change based on eligibility requirements, and the company may modify offerings at any time without advance notice.

Responsibilities

Collaborate with store leadership to bring product strategy to life
Plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures (SOPs)
Ensure execution of product actions such as pull backs, consolidations, and repricing
Create a fun and productive atmosphere during inventory shifts and engage team members in inventory management
Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for guests
Review and interpret daily business data and metrics, including analyzing product sell-through to recommend product focus to store leadership and, for outlets, pricing considerations
Support hiring processes, including recruitment, selection, hiring recommendations, onboarding, and training
Address performance, provide direct feedback, recognition, coaching, demonstrations, and hands-on support to support learning and development
Contribute to a respectful and inclusive team environment by establishing supportive working relationships
When scheduled as Supervisor on Duty during store open hours, move dynamically and lead from the floor to provide technical product education and maintain a world-class guest experience

Experience

Minimum experience: 1 year of work experience
Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including using business technology to complete work
Some experience leading, mentoring, delegating, or implementing processes with others

Requirements

Must be legally authorized to work in the country where the store is located
Must be able to travel to the assigned store using reliable transportation methods

Eligibility

Must be legally authorized to work in the country where the store is located
Must be able to travel to the assigned store using reliable transportation methods

Schedule & Availability

The schedule can vary based on store needs
Shifts are typically scheduled for mornings, afternoons, evenings, weekends, and holidays
During peak timeframes, special events, or other circumstances, some team members may work early mornings or late nights/overnights

Benefits

Extended health and dental benefits, and mental health plans
Paid time off
Savings and retirement plan matching
Generous employee discount
Fitness & yoga classes
Parenthood top-up
Extensive catalog of development course offerings
People networks, mentorship programs, and leadership series

Work Context

Moving through the store, including front of house (bright lights and loud music) and back of house (no windows or natural light)
Working as part of a team, sometimes independently, and using a computer or other technical devices
Occasional lifting or moving of boxes weighing up to 30 lbs (13.6 kg) and occasional use of ladders to reach materials
For experiential stores with food/beverage service only: possible exposure to heat and use of industrial kitchen equipment to prepare food or beverages

Job Assets (Nice to Have)

Education: High school diploma/GED/equivalent, or above
Related experience: Retail, sales, distribution center, or warehouse operations; experience reviewing and interpreting business reports and metrics to inform action
For experiential stores with food/beverage service only: Food safety and/or liquor service certification

What Lululemon Looks For

Inclusion & Diversity: Creates and supports an inclusive environment that values and celebrates differences
Integrity: Demonstrates honest, fair, and ethical behavior
Adaptability/Agility: Navigates uncertainty and ambiguity, adjusts to changing priorities in a fast-paced environment, and recovers quickly from setbacks
Leadership: Leads and inspires others by motivating, empowering, developing, and directing people
Collaboration and Teamwork: Works productively with and supports others to achieve common goals
Decision Making/Problem Solving: Identifies improvement opportunities, evaluates alternatives, and makes effective, timely decisions
Planning and Organizing: Plans and organizes work clearly and efficiently to complete tasks aligned with priorities
Interactive Communication: Communicates information effectively and understands information shared through interactions

Product Operations Lead

Job Description