Product Operations Lead - Contract

Ruggable is seeking a Contract Product Operations Lead to formalize new product introduction processes and translate them into a structured Airtable-based workflow. This 90-day program management engagement centers on cross-functional alignment and rigorous process documentation, with the role anchored in Los Angeles, CA and open to remote arrangements.

Responsibilities

• Collaborate with the Director of Product Strategy & NPI to elevate current process documentation to a production-ready state, enriching detail, building consistency, and closing gaps across both MTO and non-printed finished goods pipelines.
• Lead working sessions with the NPI, Sourcing, Quality, and Product Development teams to validate process logic, surface edge cases, and pressure-test documentation against real launch scenarios.
• Flag decisions requiring Director or cross-functional sign-off rather than unilateral resolution; maintain a clear log of open items and owners throughout the engagement.
• Translate finalized process documentation into structured, tool-ready logic for the Airtable build; serve as the process subject-matter expert in configuration sessions to ensure the build reflects operational reality.
• Identify and resolve process ambiguities before they become tool-build problems; own the handoff between process definition and technical configuration.
• Support user acceptance testing and adoption readiness ahead of tool launch within the contract window.
• Maintain a clear view of workstream status, open decisions, and sequencing dependencies; proactively surface risks to the Director before they impact the build timeline.
• Own meeting facilitation and decision documentation across internal stakeholders throughout the engagement.

Requirements

• 5+ years of program or project management experience, with direct experience formalizing or documenting operational processes in a cross-functional environment.
• Demonstrated ability to take in-progress, incomplete process documentation and bring it to a clean, structured, actionable state.
• Experience supporting workflow tool configuration (Airtable, Asana, Monday, or similar) from the process side — not as a technical builder, but as the person who defines what gets built.
• Hard deadline delivery — you've run time-boxed engagements before and know how to hold a timeline.
• Comfortable in a build-in-progress environment; you add structure without waiting for it to be handed to you.
• Based in or able to commute to Los Angeles for the duration of the contract.

Technologies

• Airtable
• Asana
• Monday

Benefits

• Competitive compensation and benefits packages

Required

• 5+ years of program or project management experience, with direct experience formalizing or documenting operational processes in a cross-functional environment
• Demonstrated ability to take in-progress, incomplete process documentation and bring it to a clean, structured, actionable state
• Experience supporting workflow tool configuration (Airtable, Asana, Monday, or similar) from the process side — not as a technical builder, but as the person who defines what gets built
• Hard deadline delivery — you've run a time-boxed engagement before and know how to hold a timeline
• Comfortable in a build-in-progress environment; you add structure without waiting for it to be handed to you
• Based in or able to commute to Los Angeles for the duration of the contract

Preferred

• Experience in consumer goods, DTC, or home — familiarity with how product development and NPI processes work in practice
• Prior exposure to stage gate or milestone-based development processes
• Background working embedded within a product, operations, or PMO function rather than as an external consultant

Contract Details

• USD 65 - 75 per hour (1099)
• Duration: 60 days
• Remote-friendly, with a preference for Los Angeles