Product Operations

Nominal Inc is building an operating system for Product that connects Engineering, Product, and Design (EPD) with Mission and GTM. In this Product Operations role, you’ll define how teams plan, decide, and measure outcomes, while improving release readiness and making customer context easy to reuse. The result is a product organization that runs with clarity across EPD and beyond.

Location: New York, NY • Seattle, WA • Los Angeles, CA (onsite)
Compensation: USD 183,000 - 215,000 per year

What you’ll do

• Define and run how Product plans, prioritizes, and reviews work across EPD, giving leaders portfolio visibility they can act on.
• Lead operating rhythms with Mission, GTM, and other teams outside EPD so handoffs and decisions stay consistent.
• Run the release process end-to-end, from initiation through launch, including sales training and enablement with GTM.
• Put key practices into action, including the PM Handbook, Outcome Briefs, journey dashboards, and decision records, while avoiding unnecessary process and measuring adoption.
• Define product metrics, instrumentation requirements, and executive reporting in partnership with Analytics and Engineering.
• Make customer research, feedback, and past decisions easy for every team to find and reuse.
• Automate friction-heavy workflows with AI, partnering with Knowledge Systems and internal tooling teams.

What you bring

• Experience building or running a Product Operations or Engineering Operations function in a technology company with several product and engineering teams to coordinate.
• A track record designing operating rhythms (planning, reviews, or launches) adopted by more than one team.
• Prior ownership of a launch or release from initiation through sales or customer enablement across Product, Engineering, and go-to-market teams.
• Depth in product analytics, demonstrated through metric definitions or executive reports built with Analytics or Engineering.
• Hands-on fluency in workflow automation or AI-assisted tooling, with operational workflows you automated yourself.
• Background in infrastructure, developer platform, or enterprise software products.
• Experience moving from output measures (for example, features shipped) to outcome-based metrics.
• Hands-on use of a BI tool such as Looker, Mode, or Tableau to build dashboards relied on by executives or product leaders.
• Experience leading or building an analytics function, including metric definitions.

Tools you’ll use

• AI
• Looker
• Mode
• Tableau

Benefits

• 100% coverage of medical, dental, and vision insurance
• Unlimited PTO and sick leave
• Free lunch, snacks, and coffee
• Professional Development Stipend
• Annual company retreat

ITAR requirements: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State.