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Closed on September 1, 2026.
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Job Description
Intone Networks is hiring a Product Owner to lead Client Experience data strategy and governance, along with analytics for CX data products in the financial services sector. This on-site role is based in Malvern, PA, offering the opportunity to collaborate across teams and shape data-driven decision making in a regulated environment.
Responsibilities
- Direct the technical strategy and implementation for Client Experience data products.
- Build, lead, and monitor the division's Data Dependency program.
- Utilize SQL to develop and optimize CX metrics code for senior leadership, alongside analytics tools such as Python, Power BI, Tableau, and AWS S3 Tables.
Requirements
- Dedicated background in Client Experience (CX) with experience managing both client feedback survey data and non-survey data ecosystems.
- Advanced expertise in Data Lineage and Data Architecture.
- Advanced expertise in Metadata Documentation and Technical Process Maps.
- Proven ability to implement monitoring capabilities and alert functionalities across data products.
- Experience in the financial services industry.
- Strong SQL skills to manage and optimize senior leadership CX metrics code.
- Proficiency with analytics tools including Python, Power BI, Tableau, and AWS S3 Tables.
Technologies
- SQL
- Python
- Power BI
- Tableau
- AWS S3 Tables
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