Product Owner

EBizCharge is seeking a Product Owner to help shape and advance product integrations while working closely with customers and internal product teams. This onsite role in Irvine, CA combines product vision ownership with hands-on project management across development and deployment, plus customer-facing support through troubleshooting and stakeholder training.

Responsibilities

• Define and promote the vision for both existing and new product integrations.
• Scope, prioritize, and manage product integration projects through all phases of development, from inception to deployment.
• Partner with the Product Development team, collaborating with developers, UX/UI designers, QA, and leadership to recommend solutions and provide user-inspired guidance for improving new and existing integrations.
• Lead Agile product development meetings, including Backlog Groomings, Sprint Plannings, Scrum Standups, and Sprint Retrospectives.
• Run troubleshooting calls with customers as needed.
• Train stakeholders on product features and workflows through internal product demos.
• Act as a subject matter expert by providing consultation on product questions coming from internal and external sources.
• Help troubleshoot, escalate, and prioritize reported product issues to support timely resolutions.
• Use and update process flow documentation and training guides to help the team stay aligned.

Requirements

• 2+ years of experience using, implementing, or managing product development for ERP applications.
• 2+ years of experience as a scrum master or product manager running Agile ceremonies.
• 2+ years of experience heavily using Jira, including setting up and customizing boards, creating reports, and tracking projects.
• Experience providing training and/or demonstrating products or software is preferred.
• Positive attitude with the ability to build rapport and relationships with customers and internal stakeholders.
• Self-starter with exceptional troubleshooting skills.
• Flexibility to thrive in a rapidly changing environment.
• Exceptional written and verbal communication skills.
• Ability to work onsite in Irvine, California.

Technologies

• Jira
• Xray
• Salesforce

Benefits

• Employer-paid benefits (Medical, Dental, Vision, and life insurance) for selected plans for the employee.
• 401(k) retirement plan with company match.
• Gym access, dry cleaners, and car wash conveniently located within the building.
• Generous PTO plan plus 9 Days Company Paid Holidays per year.