Overview
Location: Coatesville, PA 19320
In this role, you will oversee all controls related offerings, including AERprocess, VFDs, AERtronic, and Industrial Control Panel products. You will lead market research, competitive analysis, pricing strategies, and both internal and external training. Close collaboration with Electrical & Controls Engineering teams and the Sales Team will ensure these solutions are effectively integrated into customer deployments.
What you will do
- Perform comprehensive market research to capture customer needs, competitive dynamics, and industry trends to guide product improvements and marketing plans. (Business Intelligence)
- Provide marketing with core product information such as features, benefits, ROI, and develop and execute a marketing plan along with collateral requirements. (Literature and Marketing)
- Draft product requirements for new offerings; partner with sales/service, engineering, and sourcing to define robust solutions; maintain roadmaps for Controls and ensure milestones are achieved. (Product Development)
- Use CRM tools (Salesforce) to gather real-time data on opportunities. (Opportunity Pipeline)
- Train inside and outside sales and service teams on applications, solutions, product value, competitive landscape, and differentiators. (Internal Training)
- Support the creation of best practices for starting up projects that include Controls. (Internal Training)
- Facilitate and support customer training programs and seminars on our products, solutions, and their value to customers. (External Training)
- Provide quotes and technical support for AERprocess, Controls, and VFDs; train Application Engineering teams to quote Controls effectively; assist in pricing and discounting strategies. (Quoting, Pricing)
- Collaborate with the Electrical Engineering team on ICP Shop launch and marketing; support sourcing strategies with existing and new suppliers. (Production)
- Address quality and performance issues in applications, document findings, and work with USA engineering to identify root causes and drive product improvements. (Quality)
- Work with Finance to estimate product line profitability, accounting for as-sold profitability, warranty and goodwill costs (including labor), and aftersales profit. (Profitability)
- Manage the full product lifecycle from concept to end-of-life, aligning with market needs and continuous improvement. (Lifetime of Revenue)
- Coordinate with Supply Chain to develop parts lists that meet lead-time expectations, localization, warranty, service, and spare parts needs. (Inventory)
- Engage regularly with peers to broaden the scope of customer solutions and foster product integration. (Product Integration)
- Support global growth and development initiatives in controls and industrial control panel products, collaborating with Product Line Managers and sales/production teams under the direction of the Director of Engineering and Manager of Product Management. (Global Coordination)
The job criteria may include other duties, responsibilities and activities, which may change or be assigned at any time with or without notice.
Qualifications
- Education: A bachelor’s degree (four-year college or technical school) required. Field of Study preference: Engineering
- Experience: 3-5 years of related sales engineering and/or engineering design experience. Experience in Control Systems and/or Variable Frequency Drives is a plus
Skills and Competencies
- Excellent planning, communication, organization, and execution skills; high attention to detail; analytical and logical thinker who can problem-solve and implement solutions; excellent time management. Ability to travel 25-35% of the time including conditions during inclement weather.
Technology and Tools
- Technical mindset with strong problem-solving ability. Experience with Navision would be a plus. Expert in Excel, with advanced knowledge of the other Microsoft Office products. Knowledge of Allen-Bradley, Siemens, Schneider a plus. Will learn and utilize other software systems in the role.
Communication
- Advanced verbal and written communication skills; able to present to groups and educate/train others.
Leadership and Behavioral Expectations
- Strong customer-focus, excellent leadership and change-management skills, with the ability to listen, motivate, and influence others to action; high integrity and compliance mindset.
Culture and Core Values
- One Team - We are an engaged, collaborative, and inclusive team. We establish true internal and external partnerships built on trust and respect, communicating relentlessly with each other to ensure alignment of our goals.
- Inquisitive - We are curious, exploratory people who love to solve problems. We don’t accept the status quo – we challenge it and learn from experience.
- Evolutionary - Embrace the ever-changing environment and continue to stay at the forefront of change. Continuous improvement is in our DNA.
- Empowered - We have an entrepreneurial, customer-focused mindset. We follow through and hold ourselves accountable.
Work Environment
Work performed in a LEED Certified, general office environment, and shop and warehouse location. Cement floors, daylight, seasonally adjusted temperatures. Overhead cranes, moving forklifts on a consistent basis. Welding arcs are being used. Exposure to paints, solvents, degreaser, adhesives/sealants, and oils. Position may require availability for extended hours plus non-traditional hours required to perform job duties. May also require participation and attendance at organization-sponsored events and meetings.
Equal Opportunity and Compliance
Aerzen USA Corp is an equal opportunity employer and selects employees on the basis of skills and experience. Aerzen USA ensures that all persons are entitled to equal employment opportunity without regard to race, color, gender, gender identity, sexual orientation, pregnancy, age, national origin, religion, marital status, ancestry, disability, veteran’s status, and any other characteristic protected under applicable federal, state, or local laws. All employment decisions and actions are based on merit and made without regard to any characteristic protected by state, federal or local law.
All offers of employment at Aerzen USA Corp are contingent upon clear results of a thorough background check. In compliance with the Drug-Free Workplace Act of 1988, Aerzen USA Corp has a longstanding commitment to provide a safe, quality-oriented, and productive work environment. Alcohol and drug misuse poses a threat to the health and safety of Aerzen employees and to the security of the company's equipment and facilities. For these reasons, Aerzen USA Corp is committed to the elimination of drug and alcohol use and misuse in the workplace. Applicants being considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the em
