Crm Integration

Crm Integration Product Jobs

17 jobs found

2d ago

Product Operations Specialist

Water Technologies Boulder, CO

Boulder, CO

2d ago

$80k - $100k/yr Full time Marketing Application Support Business Systems

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Job Description

Water Technologies is seeking a Product Operations Specialist to keep product information consistent, complete, and current across core business systems. This onsite role in Boulder, CO supports the product management team by owning product lifecycle data processing, running ongoing data audits, and helping standardize the operating processes and metrics used to manage products.

What you’ll own

Maintain accurate, complete, and up-to-date product data across SAP and CPQ platforms, including product configurations, pricing structures, SKUs, and portfolio attributes
Act as the primary point of contact and subject matter expert for product-related data within SAP and SalesForce for the product management function
Manage end-to-end product lifecycle data processes, covering new product setup and configuration, product changes, transitions, and end-of-life activities
Run regular data audits to find and resolve inconsistencies, gaps, or errors across systems
Support new product launches by ensuring required data is entered and validated in SAP and SalesForce before go-to-market
Collaborate with developers in Jira to enhance SalesForce functionality, and develop and test CPQ structure and logic
Identify, document, and standardize product management processes across the function
Develop and maintain a library of business operating procedures (BOPs), playbooks, and process documentation for the product management team
Lead continuous improvement by spotting gaps in product management fundamentals and proposing practical solutions
Establish and track key operational metrics and KPIs to measure the health and efficiency of product management processes
Drive adoption of standardized workflows and tools across the product management team
Serve as a liaison for company-wide initiatives outside of the Analytical Solutions business unit that involve product management
Partner with stakeholders to gather requirements, define processes, and implement solutions that improve the product management team’s effectiveness
Support system enhancements, tool implementations, and change management efforts affecting the product management organization

Requirements

Experience working within product management or supporting a product portfolio
Familiarity with tools such as SAP, SalesForce, Google Suite, and Monday (Monday is a plus)
Experience with data visualization tools such as Power BI or Tableau
Ability to analyze the financial performance of a product line
Outstanding judgment, analytical, and critical thinking skills
Bachelor’s degree in Business or related field (or equivalent professional experience in a business role)
Minimum 3 years of professional experience in a product-centric role (e.g., product management, marketing, sales operations)

Technologies

SAP
SalesForce
CPQ (Configure, Price, Quote)
Jira
Google Suite
Monday
Power BI
Tableau

Compensation and benefits

Salary: USD 80,000 - 100,000 per year (range is market-based and may vary based on knowledge, skills, experience, market conditions, and internal peer equity)
Medical, Dental, & Vision insurance starting day 1
Life insurance
Paid time off
Paid holidays
Parental leave
401(k) plan with 3% default contribution plus matching
Flexible Spending & Health Savings Accounts
AD&D insurance
Disability insurance
Tuition reimbursement

Additional information

This position is expected to stay open until September 1, 2026. Applications should be submitted by this date to ensure consideration.
Applicants must be eligible to lawfully work in the U.S. immediately. The employer will not sponsor applicants for U.S. work authorization (e.g., H-1B visa) for this opportunity.

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6d ago

Sr. Salesforce BA/Product Owner - AI & Platform Enablement

Experis St. Louis, MO

St. Louis, MO

6d ago

$65+/hr Contract Marketing AI Enablement Ai Workflows

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Job Description

Work onsite in St. Louis (4 days/week) and take ownership of AI and Salesforce platform enablement for business-critical workflows. Experis offers medical, dental, and vision coverage, an Experis Upskilling Program, and paid holidays after 6 months of contracting. This is an open-ended W2 contract with potential for conversion.

What you’ll do

As a Sr. Salesforce Business Analyst and Product Owner focused on AI and Platform Enablement, you will design and drive adoption of AI-powered solutions alongside Salesforce platform enhancements. You’ll partner with stakeholders and technical teams to improve efficiency, knowledge management, and automation, bringing both product thinking and platform execution to delivery.

Lead the design, development, and implementation of AI capabilities and Salesforce platform enhancements.
Act as a subject matter expert on AI solutions and Salesforce best practices, advising stakeholders on solution design and implementation.
Test, validate, and optimize AI-generated outputs to ensure accuracy and reduce hallucinations or incorrect responses.
Gather, document, and analyze business requirements to define access personas, platform enhancements, and automation needs.
Design and support technical solutions spanning Salesforce objects, workflows, permissions, and automation.
Develop and implement platform health metrics, monitoring processes, and performance validation strategies.
Create governance documentation and operational procedures to support long-term platform sustainability.
Collaborate with cross-functional teams to deliver scalable AI and Salesforce solutions.
Participate in project planning, stakeholder meetings, testing efforts, and continuous improvement initiatives.

What you bring

Hands-on AI/LLM experience, including validating LLM/chatbot outputs, prompt engineering, response evaluation, and hallucination detection.
Experience with AI platforms, agent-based solutions, or modern LLM ecosystems (highly preferred).
Strong business analysis background, including requirements gathering, documentation, process improvement, and stakeholder management.
Product Owner or product delivery experience supporting business-critical platforms.
Salesforce platform experience, including user access models, permissions, Opportunity and Contact management, configuration, and automation (highly desired).
Solid understanding of solution design, implementation, testing, and post-launch support.
Ability to work independently, solve problems proactively, and operate with minimal supervision.
Excellent communication, collaboration, and relationship-building skills.
Cross-functional team experience in Agile environments (plus).

Tools and environment

Technologies: Salesforce, LLM, chatbot.

Location: St. Louis, MO (onsite 4 days/week). Pay: USD 65 per hourly. Type: W2 Contract.

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6d ago

Product Operations Manager

Splitero San Diego, CA 🇺🇸 Remote

San Diego, CA

6d ago

$130k - $160k/yr Full time Marketing Application Support Business Systems

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Job Description

Splitero is looking for a Product Operations Manager to build and run the operating layer that connects Splitero’s product and engineering teams with the operations organization that supports them. In this role, you’ll own the end-to-end intake and release enablement workflow, create measurement and feedback loops, and strengthen the processes and tooling that help features land successfully and improve roadmap inputs.

What you’ll own

Lead first-line review of inbound bug reports and operational issues, including reproducing, investigating, validating, and collecting the context needed before anything reaches a PM or engineer.
Separate false positives and work-as-designed reports from material issues, then route validated items to engineering with complete, well-formed tickets.
Assemble fast fact bases for material issues (such as scope, duration, and affected records) to support PM and director impact decisions.
Meet and report on response-time SLAs to operations, with speed treated as a core deliverable of the role.
Build and run a product enablement program for the operations org, including release training, documentation, change communications, and adoption follow-up with operational stakeholders.
Own the distinction between shipped and landed by verifying adoption after launch and closing gaps at the source with analytics and engineering support.
Turn recurring patterns of false positives and confusion into targeted training interventions, and provide actionable feedback to product and engineering to improve internal and external user experiences.
Instrument the intake system so every report is categorized (bug/training gap/product gap/config), trended over time, and published for visibility.
Support confirming definition-of-done gates in the release process, including tracking requirements, enabling readiness, and monitoring new features through release phases.
Produce recurring feedback reports that feed roadmap planning through a systematic voice of internal users, partners, and homeowners using Splitero’s platform.
Extend existing project management tools and workflows for intake, triage, and enablement; assess what exists, build on what’s working, and define what future success looks like.
Run product team operating cadences tied to delivery, including QBR preparation, delivery handoffs, and roadmap tooling.
Design the function for scale, with documentation and measurable outcomes that allow the work to split into dedicated support and enablement roles as the company grows.

Requirements

5–8 years across product operations, product management, technical program management, and/or product support.
Strong technical experience in a SaaS organization, with the ability to ask effective technical questions, triage issues, and assess urgency across product and operational conversations.
Experience standing up at least one function or process from scratch at a scaling company, including the ability to explain what you’d do differently and why.
Investigative instincts, including comfort reproducing issues and separating “broken” from “misunderstood.”
Technical credibility with engineers in either the Salesforce ecosystem or the open-source ecosystem of Node/React/Next/Postgres (or similar).
Experience driving adoption or enablement for non-technical audiences, with an understanding that communication shipped does not guarantee behavior change.
Data-fluency, with a tendency to count, trend, and use data for alignment across cross-functional teams.
Diplomatic accountability, including the ability to explain “not yet” to directors and “that’s not a bug” to operations with clear reasoning and next steps.
Track record at a startup or growth-stage company, comfortable with ambiguity as processes are refined.

Technologies

Salesforce
Node, React, Next, Postgres

Reporting & collaboration

Reports directly to the VP of Product & Engineering.
No direct reports.
Works with product directors, the QA team, engineering stakeholders, and production managers.

Preferred

Experience in fintech, lending, or another operations-heavy regulated business.
Experience with ClickUp or similar work-management platforms as an admin/process designer.
Experience building triage, escalation, or support processes with SLAs.
Salesforce experience and/or certifications in administration, engineering, or product management.
Prior PM experience, with product judgment to determine what to escalate versus what to absorb.

Location & salary

Location: San Diego, CA (remote)
Salary: USD 130,000 - 160,000 per year
Minimum experience: 5 years

Benefits

Fully Remote Team
OneTeam Culture
Generous Resources (monthly cell and internet stipend; access to any WeWork location)
Premium Healthcare (comprehensive healthcare plans for you and your family eligible on their first day)
Flexible PTO and Parental Leave

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9d ago

Salesforce Product Owner

ADM Chicago, IL

Chicago, IL

9d ago

$88k - $156k/yr Full time Marketing Application Support Business Systems

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Job Description

The Salesforce Product Owner role at ADM is part of the Global Commercial Excellence organization, focused on maximizing value from the Salesforce platform by owning the backlog and guiding delivery of enhancements and releases (excluding existing merchandiser functionality). The position connects business stakeholders, Commercial Excellence, and Global Technology to align solutions with priorities and the global roadmap.

Role Purpose

In this position, you own and manage the Salesforce product backlog and drive the delivery of enhancements and releases for core Salesforce capabilities. You ensure initiatives align with business priorities and the global roadmap, while translating commercial needs into scalable solutions. You also bring knowledge of integrated systems and data flows that shape the end-to-end user experience.

Key Responsibilities

Partner with the Salesforce Product Manager and business stakeholders to evaluate, shape, and prioritize enhancement opportunities
Lead discovery conversations to assess business value, feasibility, and alignment to the roadmap
Translate business needs into epics, features, and user stories with clear acceptance criteria
Own and actively manage the Salesforce backlog, aligning to Commercial Excellence strategy and value outcomes
Balance global standardization with critical regional and business-specific requirements
Maintain strong knowledge of Salesforce capabilities and promote out-of-the-box solutions when possible
Collaborate with Scrum Masters and delivery teams to prioritize work and maximize sprint value delivery
Serve as the primary business representative within agile teams, ensuring clarity of requirements and priorities
Partner with Global Technology to validate solutions meet business requirements and acceptance criteria
Support quality outcomes by participating in testing, including functional validation and UAT coordination
Support release planning and execution, including communication, training, and change management activities
Oversee data quality, governance, and lifecycle management across core Salesforce objects
Ensure integration effectiveness with external systems such as ERP and Informatica
Partner with technology teams to maintain platform health, scalability, and sustainability
Continuously assess user experience and identify opportunities to simplify workflows and improve usability
Monitor adoption and usage metrics and take action to improve engagement and effectiveness
Lead or support training and enablement for new and existing functionality
Build and sustain a network of data stewards and change champions to reinforce adoption and best practices

Required Qualifications

8+ years of experience in product management, CRM, sales operations, or related roles
Hands-on Salesforce experience, including Sales Cloud (additional clouds are a plus)
Proven experience working in agile delivery models, such as Scrum or SAFe
Experience in global, matrixed organizations is preferred
Strong understanding of commercial processes, including lead management, pipeline, and forecasting

Tools and Technologies

Salesforce, Sales Cloud
Scrum, SAFe
ERP, Informatica
Salesforce objects, UAT

Compensation

Pay range: USD 88,000 - 155,700 per year

Location and Work Model

Location: Chicago, IL (onsite)

Benefits

Medical/Rx, dental, vision, and access to an on-site wellness center or gym reimbursement (as applicable)
Flexible spending accounts, health savings account, 401(k) with matching contributions, and a cash balance plan
Discounted employee stock purchasing program
Life insurance, disability, workers’ compensation, legal assistance, and identity theft protection
Employee Assistance Program (EAP), Employee Resource Groups (ERGs), and Colleague Giving Programs (ADM Cares)
Paid time off including paid holidays
Adoption assistance and paid maternity and parental leave
Tuition assistance
Company-sponsored training and development resources, including LinkedIn Learning, language training, and mentoring programs
Annual bonus (Salaried Incentive Plan)

Competencies

Product Mindset: Treats Salesforce as a strategic product with defined users, outcomes, and measurable value
Business Translation: Converts commercial needs into scalable system solutions, prioritizing standard functionality
Prioritization & Decision-Making: Balances competing priorities and drives clear trade-offs in complex environments
Stakeholder Influence: Builds strong partnerships across business and technical teams globally
Execution Excellence: Delivers high-quality outcomes in fast-paced, agile settings
Data Acumen: Understands how data structure, quality, and governance drive business insights and performance

Identifiers

REQ/JOB ID: 111860BR
REF ID: #LI-JW1

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10d ago

Product Manager, Salesforce

Coca-Cola Atlanta, GA

Atlanta, GA

10d ago

$125k - $148k/yr Full time Marketing Agile Scrum Analytics

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Job Description

Coca-Cola is looking for a Product Manager to lead end-to-end lifecycle ownership for Salesforce-based technology solutions. This onsite role in Atlanta, GA partners closely with business owners, subject matter experts, and technical teams to translate business problems into to-be processes, user stories, and a roadmap that supports Salesforce SaaS delivery and application health.

In this position, you will define the functional approach for Salesforce implementations, shape MVP and release planning, and monitor outcomes through KPIs tied to cost-to-own and usage. The role reports to the Senior Director, Shared Platforms and works across Agile Scrum delivery in collaboration with distributed internal and vendor teams.

What you’ll do

Define and document the overall business problem and the to-be functional product implementation that aligns to business goals
Quantify the value of proposed projects and solutions to support cross-prioritization and sequencing
Quantify trade-offs between out-of-the-box Salesforce functionality and customizations
Drive definition of the Minimum Viable Product (MVP) and document the product roadmap
Own delivery of the product roadmap and feature release plans
Track cost-to-own and application health and usage KPIs

What you bring

5+ years working directly with the Salesforce platform, including specific expertise in Service Cloud, Communities, and Agentforce (Salesforce certifications are highly desired)
Experience delivering in an Agile Scrum environment, including user story mapping, user story definition, and facilitating Scrum ceremonies
Experience working with distributed external resources and vendor teams (onshore and offshore)
Product Management experience driving discovery through value realization
Experience integrating Salesforce with other enterprise systems, including ERP, data lakes, and marketing platforms
Experience building on Salesforce using low code tools such as Flows, Lightning App Builder, and simple analytics + reporting
Understanding of SaaS platform development best practices
Analytical mindset to break down complex business problems and document proposed process solutions

How you’ll work with teams

Translate complex technology concepts clearly for non-technical business partners and leadership
Perform formal analysis, author clear documentation, and provide written interpretations of findings
Manage multiple priorities effectively in environments with bursts of activity and shifting coarse and fine-grained priorities
Navigate stakeholder relationships to uncover root concerns, resolve issues, and negotiate paths forward with leadership
Apply enterprise architecture awareness, including how Salesforce fits into a broader ecosystem

Role details

Location: Atlanta, GA (onsite)
Annual salary range: USD 124,600 - 148,200
Annual incentive reference value percentage: 15%
Travel required: 0% - 25%
Relocation provided: No
Job posting end date: August 14, 2026

Key technologies

Salesforce platform, Service Cloud, Communities, Agentforce
Agile Scrum delivery framework, user story mapping, user story definition, Scrum ceremonies
Flows, Lightning App Builder, analytics + reporting
ERP, data lakes, marketing platforms

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14d ago

Senior Salesforce Product Owner

U.S. Bank National Association Charlotte, NC

Charlotte, NC

14d ago

$170k - $200k/yr Full time Marketing Senior Ai Workflows

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Job Description

Lead product strategy and delivery for a Salesforce and Agentforce platform ecosystem, partnering across U.S. Bank to translate customer and business outcomes into an enterprise roadmap.

Responsibilities

Identify, analyze, and interpret business data using multiple techniques to meet business needs and requirements
Connect U.S. Bank strategy with customer experience, digital, and technology to uncover and prioritize product and portfolio opportunities
Establish product vision, charter, and roadmap based on prioritized opportunities
Define product outcomes and OKRs to prioritize features and epics and break work into actionable steps for discovery, design, development, and delivery
Own the end-to-end product lifecycle using OKRs, including visioning, discovery, planning, design, development, launch, adoption, optimization, and retirement
Create products with agile, experience design, technology, and risk partners to drive business and customer outcomes
For technical products, oversee technical features, debt reduction, and modernization based on required platform and product technology expertise
Define and drive long-term product vision and strategy, aligning customer, business, and platform objectives into a scalable ecosystem
Anticipate evolving customer needs, market dynamics, emerging technologies, and industry standards, then translate insights into scalable product capabilities
Partner with executive stakeholders to establish product charters, define outcomes, align priorities, and drive enterprise-wide adoption
Manage and prioritize product roadmaps using OKRs, business metrics, customer insights, and performance indicators
Manage trade-offs across stakeholder priorities, business needs, modernization, risk, technology debt, and constraints
Own platform capabilities across Salesforce and Agentforce, including integrations and partnerships with RIVA, Marketo, Marketing Cloud, Seismic, and Data360
Establish and evolve platform design standards and reusable capabilities to ensure solutions are secure, scalable, reliable, observable, compliant, and built for long-term ecosystem growth
Lead highly matrixed teams across product, technology, data, AI/ML, risk, compliance, legal, and business stakeholders to deliver measurable customer and business outcomes
Drive alignment across channel, sales, credit, operational, technology, and digital partners for coherent product delivery and customer experiences
Act as a trusted advisor to senior leadership on strategic decisions covering platform investments, ecosystem development, risk posture, and innovation priorities
Define success metrics and OKRs across customer outcomes, adoption, developer experience, platform health, operational performance, integration velocity, and business growth
Use data, analytics, experimentation, and customer feedback to improve performance, optimize outcomes, and reinforce accountability and customer-centric delivery
Influence senior leadership and manage enterprise priorities to ensure product delivery supports both customer experience and business outcomes

Requirements

Product management experience
Salesforce experience preferred or required based on business need
Expertise in critical interdependencies among product model system elements that affect performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability
Ability to anticipate shifting market priorities and internal and external customer needs while consistently adding value
Strong customer centricity to ensure customers have a positive experience at every touch point
Knowledge of technical aspects of software products, including ability to design, configure, and integrate technical components
Knowledge of Agile ways of working and risk assessment and controls; ability to apply risk management knowledge appropriately to diverse situations
Experience leading complex platform or product teams
Experience with Salesforce and product management
Preferred skills: product P&L, product strategy, vision and planning, product discovery, product development, channel alignment and management, adoption, customer experience research, insight and execution, Agile ways of working, go-to-market and sales channels, performance measurement and optimization, marketing and analytics, customer centricity

Technologies

Salesforce
Agentforce
RIVA
Marketo
Marketing Cloud
Seismic
Data360
AI/ML

Benefits

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Team / Product

Support a complex Salesforce and Agentforce product and platform ecosystem with integrations and partnerships across RIVA, Marketo, Marketing Cloud, Seismic, and Data360
Shape platform vision, define roadmap priorities, align stakeholders, and drive scalable product capabilities across customer, business, technology, and enterprise objectives
Lead cross-functional influence across product, technology, data, AI/ML, risk, compliance, legal, channel, sales, credit, operations, and digital partners
Influence senior leadership and manage enterprise priorities to ensure product delivery supports customer experience and business outcomes

Location and Pay Range

Charlotte, NC (onsite)
Salary range: USD 170,255 - 200,300 per year

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17d ago

Digital Product Owner

Progress Rail Albertville, AL

Albertville, AL

17d ago

$89k - $161k/yr Full time Business Systems CRM Crm Integration

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Job Description

Progress Rail offers a stable, growth-minded environment at the intersection of legacy expertise and forward-looking innovation. The Digital Product Owner will lead enterprise wide Salesforce strategy, own the roadmap, and manage delivery to translate business needs into scalable solutions that deliver measurable value. You will collaborate with Sales, Service, Finance, and IT to optimize Salesforce as a core enterprise asset. This on site role is based in Albertville, Alabama, with a salary range of USD 88,683 to 160,783 per year. A Bachelor’s degree is required for this position, and the role calls for substantial experience in IT or product management.

Progress Rail combines decades of experience with a focus on innovation to support railroad customers worldwide. As a member of the team, you will drive governance, security, and data quality within Salesforce while aligning with enterprise architecture and ERP integrations to maximize business impact.

What Progress Rail offers

Competitive Salary
401(k) plan with up to 6% company match (immediate vesting, no waiting period)
Medical, Dental, Vision, Life, and Disability Insurance
Optional supplemental coverage (Accident, Critical Care, Hospital) with an HDHP and HSA with seed money
Flexible Spending Accounts
Paid Vacation, Holidays, and Time Off
Employee Assistance Plan
Education Assistance Program
Employee Recognition Programs
Site specific Production and Incentive Plans
Site specific Step and Skill Level Wage Adjustments
Site Specific Relocation and Sign-on Bonus Programs
Benefits eligibility varies by position and status; plan documents govern specifics

Responsibilities

Own and shape the Salesforce product strategy and roadmap, in line with enterprise IT and business priorities
Collaborate with business stakeholders to capture, prioritize, and refine requirements into features and user stories
Oversee end-to-end delivery of Salesforce enhancements, integrations, and releases with development and support teams
Ensure Salesforce solutions align with enterprise architecture, including ERP integrations (LNCE, D365) and data platform standards
Drive standardization and simplification of processes across Sales, Service, and related functions
Serve as the primary contact for Salesforce initiatives, incidents, and vendor engagement
Manage backlog, contribute to sprint planning, and prioritize releases
Establish and enforce governance, security, and data quality within Salesforce
Monitor system performance and adoption, identifying opportunities for optimization
Collaborate with analytics teams to define KPIs, dashboards, and reporting capabilities
Lead user enablement including training, communications, and change management
Ensure compliance with SOX, IT controls, and company policies
Pursue continuous improvement and innovation leveraging Salesforce capabilities (Sales Cloud, Service Cloud, integrations)

Requirements

Bachelor’s degree in Information Technology, Business, or related field (MBA preferred)
5–10+ years of experience in IT, product management, or enterprise application delivery
3+ years of hands-on Salesforce experience (Sales Cloud, Service Cloud, or similar)
Experience in complex enterprise environments with ERP integrations (LNCE, D365, SAP, etc.)
Strong understanding of product management disciplines (roadmapping, backlog management, Agile delivery)
Proven ability to translate business requirements into technical solutions
Knowledge of data governance, security models, and system integrations (APIs, middleware)
Salesforce certifications preferred (Administrator, Advanced Administrator, or Product Owner related)
Experience working with third-party implementation partners and vendors