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Job Description

Based in Glen Allen, VA with a hybrid schedule (3 days in the office, 2 days remote), this Product Owner for Personal Lines focuses on backlog management, prioritizing stakeholder needs, and API enabled product delivery within an agile environment.

Location: Glen Allen, VA (hybrid)

Benefits

  • Hybrid work schedule (3 days in office, 2 days remote)
  • Health, dental and vision insurance plan options
  • Optional life, disability, and AD&D insurance
  • 401(k) with employer match contributions
  • Employee Stock Purchase Plan
  • Paid Time Off (PTO)
  • Corporate holidays and floating holidays
  • Parental leave

Responsibilities

  • Own and develop the product backlog and the user story backlog for implementation
  • Track progress of product development and plan product releases
  • Engage with customers and end users to gather information on desired features
  • Produce reports to update management and stakeholders on product development activities
  • Analyze customer feedback to identify features that deliver value
  • Contribute as a member of the product services group, align with key business objectives for the assigned line of business, and support product and underwriting leadership in achieving them
  • Facilitate communication among business stakeholders, external partners, and internal technical teams
  • Develop a thorough understanding of Markel APIs and perform API analysis with external partners
  • Provide functional design, clarifications, and other details on user stories to support development teams in delivering a quality product
  • Triaging root causes of defects affecting application functionality
  • Assist in testing software solutions as needed
  • Assist in developing technical documentation and training materials
  • Consult with stakeholders, offering expertise on current system features and capabilities to guide approaches toward business outcomes

Requirements

  • Solid understanding of API contracts, specification documents, and sample request/response payloads; able to interpret, analyze for consistency and accuracy, and produce artifacts
  • Experience with insurance underwriting systems is a plus
  • Strong analytical and problem solving skills; able to identify and resolve issues with minimal guidance
  • Excellent verbal communication skills; ability to explain technical matters to both technical and non-technical audiences
  • Attention to detail and accuracy
  • Strong organizational and time management skills
  • Minimum 2 years of experience
  • Bachelor’s degree preferred

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

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