Product Owner Policy Management

CopperPoint Insurance Company is hiring a Product Owner to lead technology-enabled capabilities that strengthen the commercial policy lifecycle. This hybrid role is based in Phoenix, AZ, bringing together business, technology, data, and operations to turn priorities into measurable results and ensure alignment with enterprise objectives and regulatory requirements.

What you can expect

• Ownership of a squad vision, strategy, and multi-year roadmap aligned to enterprise and operating model priorities
• Clear translation of business goals into OKRs and product outcomes that drive value realization
• An environment built for cross-functional delivery, partnering with technical product management, engineering, architecture, UX/design, and data & analytics
• Accountability for end-to-end delivery, including adoption and optimization, while balancing features, technical debt, regulatory mandates, and operational stability

Responsibilities

• Define and execute squad vision, strategy, and multi-year roadmap aligned to enterprise and operating model priorities
• Translate business strategy into clearly defined objectives and measurable key results (OKRs)
• Lead and maintain an agile, adaptable squad to respond to market, regulatory, and performance changes
• Own the end-to-end lifecycle of product capabilities, from intake through delivery, adoption, and optimization
• Ensure integration and alignment across adjacent product domains and end-to-end value streams
• Drive consistent, high-quality customer and operational experience across all journeys
• Deliver measurable business outcomes and value realization aligned to defined objectives
• Own and prioritize the product backlog with alignment to business value, risk, and compliance requirements
• Ensure delivery readiness with clear, timely user stories that include defined requirements, acceptance criteria, and business value
• Serve as the primary business owner and decision authority for the product across key stakeholders
• Influence architecture and platform decisions to support long-term product and enterprise scalability
• Embed auditability, traceability, and governance within product design and delivery
• Foster a data-driven culture in partnership with analytics teams
• Drive continuous improvement across product performance, delivery effectiveness, and team outcomes

Requirements

• Bachelor’s degree in business, insurance, technology, analytics, or a related field
• 7+ years of experience in commercial insurance (P&C) across product, operations, or technology
• 5+ years in product ownership, product management, or an equivalent leadership role
• Deep expertise in at least one insurance domain (claims, underwriting, billing, etc.)
• Proven ability to own and deliver measurable business outcomes
• Strong understanding of Agile delivery models and product-centric organizations
• Experience leading cross-functional teams without direct authority

Squad specific expertise

• Commercial policy management expertise across policy administration, underwriting operations, business process optimization, quality and compliance oversight, rating and pricing orchestration, renewals, endorsements and servicing transactions, bind and issuance, final audits, payment support, digital enablement, and delivery of efficient, compliant, customer-centric policy servicing experiences

Preferred qualifications

• Experience in large-scale transformation or operating model change
• Familiarity with core insurance platforms (policy admin, claims, billing)
• Exposure to data, analytics, and modeling environments
• MBA or advanced degree

Benefits

• Employees and their families can participate in benefit plans including medical, dental, vision, short-term disability, long-term disability, and life insurance
• Health savings account and flexible spending account eligibility
• 401k plan
• Some benefits provided at no cost to the employee: Basic Life Insurance and AD&D at two times an employee’s annual salary, Short- and Long-term Disability coverage, and an Employee Assistant Plan
• PTO accrual: 0.0846 hours per paid hour, up to 22 days per year, plus 10 paid holidays throughout the calendar year

Salary range

$135,000.00 - $170,000.00 annually. Compensation may vary based on skills, experience, education, and geographical location. In addition to base salary, compensation may include an annual discretionary bonus.