Senior Accessibility Product Manager, Devices & Services, Trust, Privacy & Accessibility

Join Amazon’s Devices & Services accessibility program in Seattle as a Senior Accessibility Product Manager. This on-site role offers a salary range of USD 151,200 - 204,600 per year, plus a benefits package that includes health insurance, 401(k) matching, paid time off, and parental leave. The position centers on advancing accessibility for customers with disabilities across a broad portfolio of devices and services, with a culture that prioritizes customer focus, collaboration, and meaningful impact.

You will join Amazon’s largest and longest-tenured accessibility team, collaborating with partner teams across product, UX, research, engineering, and legal to raise accessibility standards and invent new ways for customers with disabilities to interact with our devices and services. The group maintains high internal accessibility standards and works to ship inclusive solutions across hundreds of millions of devices shipped over the past 15 years.

Responsibilities

• Collaborate with teams across Devices & Services to raise accessibility standards and invent new interaction methods for customers with disabilities.
• Maintain and raise the bar on internal accessibility requirements.
• Lead projects staffed by the accessibility engineering team and engineering partner teams to deliver accessibility solutions that reach ship across a large device ecosystem.
• Demonstrate autonomy, drive, and strong problem-solving capabilities.
• Be customer-focused, resourceful, team-oriented, and capable of working independently under time constraints.
• Influence internal and external stakeholders, manage cross-functional programs, and prioritize amidst ambitious goals and timelines.
• Review product roadmaps across Devices & Services and draft proposals for addressing accessibility in those roadmaps.
• Participate in accessibility initiatives such as the Accessibility Bar Raiser program and Trust by Design accessibility reviews.
• Draft and present specific proposals for new accessibility features to leadership.
• Collaborate with user research to understand user needs and how designs are received by customers.
• Work with accessibility engineering and prototyping to explore accessible interaction models.
• Coordinate with QA to provide guidance on issue priorities.
• Maintain and enhance internal accessibility requirements and FAQs.

Requirements

• Bachelor's degree
• Experience owning and driving roadmap strategy and definition
• Experience with feature delivery and evaluating tradeoffs for a product
• Experience contributing to engineering discussions around technology decisions and product strategy
• Experience managing technical products or online services
• Experience representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Technologies

• Tableau
• Qlikview
• QuickSight

Benefits

• Health insurance
• 401(k) matching
• Paid time off
• Parental leave

A Day in the Life

• No two days are the same as you engage with partner teams across product, UX, research, engineering, legal, and other product groups to gather insights, clarify accessibility requirements, and identify issues and opportunities.
• Participate in regular brainstorming sessions to shape ideas, solve complex accessibility problems, and design fixes that address immediate needs and set up long-term success.
• Meet with customers at disability conferences throughout the year to represent Amazon’s accessibility offerings and learn what customers love, what could be improved, and what they wish to see.

About the Team

You would be joining Amazon’s largest and longest-tenured accessibility team. Over the past 12 years, their work has been recognized by the American Foundation for the Blind with the Helen Keller Achievement Award, by Disability:IN with the Marketplace Innovator Award, and by FCC Chairman Ajit Pai with the FCC Chairman’s Award for Advancements in Accessibility. Your colleagues bring over a century of combined experience in the field, and include Amazon’s sole MacArthur Fellow.