Senior Manager, Product Design

Publicis Groupe Holdings B.V, through its Epsilon advertising and marketing technology platforms, is looking for a Senior Manager of Product Design to lead the creation of user-centered experiences at scale. This onsite role in Chicago blends autonomy with broad cross-functional influence, guiding design direction for complex initiatives and leveraging AI to ideate and validate concepts in close collaboration with product, engineering, and data teams.

Responsibilities

• Lead the design strategy for flagship, high-impact initiatives that require nuanced judgment beyond standard playbooks.
• Choose and tailor UX methods such as wireframes, sitemaps, user flows, scenarios, data diagrams, and prototypes to fit the problem and organizational context.
• Utilize AI tools to accelerate early-stage ideation, rapid concept exploration, and validation, while combining qualitative and quantitative signals into a clear design direction under ambiguity.
• Shape and refine design principles and patterns in alignment with a multi-year product vision, accounting for AI-driven shifts in user expectations and interaction models.
• Build and maintain formal cross-functional networks across product, engineering, data science, legal, and other design teams to align on experience goals and drive complex work forward.
• Establish platform-minded design standards to ensure coherent, extensible solutions that align with a shared design system across multiple teams and product areas.
• Serve as a quality anchor and thought partner for the broader design organization, anticipating emerging user needs and design challenges, and linking long-horizon UX thinking to business outcomes.

Requirements

• Bachelor’s degree in Design, Psychology, Human-Computer Interaction, Computer Science, or a related field.
• 10+ years of professional experience in Product Design / User Experience, with a track record of operating at a senior individual contributor level.
• Experience delivering within Lean, Agile, or Scrum environments across large, complex cross-functional product organizations.
• A strong portfolio demonstrating design leadership on complex, data-intensive platforms (advertising technology, finance, or similar).
• Demonstrated ability to exercise independent judgment on significant, uniquely difficult problems where no obvious playbook exists.
• Proven ability to build and coordinate formal cross-functional networks to drive alignment and move work forward.

Who you are

• Bachelor’s degree in Design, Psychology, Human-Computer Interaction, Computer Science, or a related field, with 10+ years of professional Product Design / UX experience at a senior IC level.
• Experience delivering in Lean, Agile, or Scrum environments across large, complex cross-functional product organizations.
• A strong portfolio showing design leadership on complex, data-intensive platforms (advertising technology, finance, or similar).
• Proven ability to exercise independent judgment on significant, uniquely difficult problems where no obvious playbook exists.
• Track record building and coordinating formal cross-functional networks to drive alignment and momentum.

Why you might stand out from other talent

• Expertise translating complex data and AI-driven experiences into intuitive, platform-scale interfaces.
• Familiarity with identity resolution and designing for trust, transparency, and compliance.
• Active use of AI tools for generative building, rapid prototyping, and LLM-aided research synthesis to accelerate early phases while maintaining rigor.
• Understanding of when AI should accelerate work versus bypassing it, with a thoughtful approach to integrating AI into the design process.
• Comfort collaborating across product, data science, and engineering to balance innovation with feasibility.
• Deep understanding of enterprise user needs in marketing and analytics contexts.
• Experience crafting within dedicated marketing platforms, including customer data programs, loyalty or rewards systems, or retention tools, and insight into how engagement mechanics and lifecycle stages drive UX decisions.
• Proven ability to navigate platform consolidations, organizational changes, and large-scale product transformations as a senior IC and informal design leader.