Senior Product Manager

Lead end-to-end product strategy for JLL’s corporate real estate and facilities technology ecosystem, supporting the Amazon Global Real Estate & Facilities account.

Responsibilities

• Own the technology vision across enterprise CMMS platforms, workplace service systems, and integration layers; drive execution with engineering, operations, and vendor partners
• Define success metrics for technology investments including user adoption, operational efficiency gains, system reliability, and total cost of ownership reduction
• Design, pilot, and scale connected systems that integrate facilities management and workplace services with enterprise platforms to reduce manual handoffs and accelerate time-to-resolution
• Develop ROI analyses, total cost of ownership models, and investment proposals to secure executive approval
• Identify platform or contract interventions that convert vendor relationships into high-performing partnerships
• Remove adoption blockers by addressing process gaps, vendor constraints, data quality issues, and cross-organizational dependencies, including negotiating requirements onto worldwide platform roadmaps
• Author 3-year technology strategies, annual operating plans, investment proposals, and business reviews that translate complex technical landscapes into clear narratives for executive action and alignment
• Identify opportunities for generative AI, machine learning, and analytics to shorten insight-to-impact cycles (for example: intelligent ticket routing, predictive maintenance, automated knowledge management)

Requirements

• 10+ years of product or program management, product marketing, business development, or technology experience in enterprise environments
• 10+ years blending product and program management to execute strategic initiatives focused on process creation, standardization, and improvement
• Bachelor’s degree from an accredited institution
• Proven experience owning and driving roadmap strategy, definition, and end-to-end product delivery
• Track record as a product manager or owner managing feature delivery and product tradeoffs
• Portfolio of authored strategy documents (3-year plans, operating plans, investment proposals) that earned Director- or VP-level approval and organizational commitment
• Experience communicating complex technical and strategic information to senior leaders and influencing decisions without direct authority

Preferred qualifications

• Experience owning technology products in enterprise facilities environments (CMMS, IWMS, workplace platforms, or equivalent systems)
• Proven ability developing business cases and performing ROI analysis for large-scale technology investments
• Experience managing competing priorities in complex, matrixed stakeholder environments using data-driven metrics to drive business decisions
• Experience working directly with engineering, data science, and analytics teams to define product requirements and bring enterprise products to market
• Domain expertise in one or more areas: facilities management operations, corporate real estate technology, workplace services, or enterprise platform integration
• Hands-on experience applying GenAI, machine learning, or advanced analytics to solve operational or product challenges at scale
• Demonstrated ability troubleshooting complex cross-system issues and designing scalable solutions across enterprise technology stacks
• MBA or advanced degree in Computer Science, Engineering, Business, or related field

What this job involves

• Own end-to-end product strategy, technology vision, and delivery roadmap for JLL’s corporate real estate and facilities technology ecosystem
• Act as a senior thought partner to leadership by architecting product and integration strategy across enterprise facilities management platforms, workplace service systems, and emerging AI/ML capabilities
• Define “what” and “why” as much as “how,” influencing cross-organizational decisions without direct authority
• Author strategy documents that earn Director- and VP-level conviction
• Build mechanisms that turn fragmented tooling into a self-improving operational flywheel delivering measurable business impact

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Location

• On-site – Arlington, VA, Seattle, WA

Additional details

• On-site
• Salary: USD 154,300 - 200,000 per year
• Visa sponsorship: This position does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship
• Expected compensation note: Final compensation packages determined by candidate qualifications, location, market conditions, and internal considerations