Senior Product Manager

This Senior Product Manager role supports the Amazon Global Real Estate & Facilities account at US AMR-Jones Lang LaSalle Americas, Inc. You will own end-to-end product strategy, technology vision, and delivery roadmap for JLL’s corporate real estate and facilities technology ecosystem, including integrations across facilities management, workplace services systems, and emerging AI/ML capabilities.

Role Overview

Own a technology vision that spans enterprise CMMS platforms, workplace service systems, and integration layers. Lead execution across engineering, operations, and vendor partners to connect facilities management and workplace services into a cohesive ecosystem that reduces manual handoffs and accelerates time-to-resolution.

Key Responsibilities

• Drive the technology vision across enterprise CMMS platforms, workplace service systems, and integration layers, coordinating delivery across engineering, operations, and vendor partners.
• Define measures of technology investment success including user adoption, operational efficiency gains, system reliability, and reductions in total cost of ownership; establish goals, reporting, and review mechanisms.
• Design, pilot, and scale systems that link facilities management, workplace services, and enterprise platforms into a self-reinforcing ecosystem that improves handoffs and supports faster resolution.
• Develop ROI analyses, total cost of ownership models, and investment proposals to secure executive approval, identifying where platform or contract interventions transform vendor relationships into high-performing partnerships.
• Remove blockers to adoption by addressing process gaps, vendor constraints, data quality issues, and cross-organizational dependencies, including negotiating requirements onto worldwide platform roadmaps.
• Create 3-year technology strategies, annual operating plans, investment proposals, and business reviews that translate complex technical environments into executive-ready narratives and alignment across organizations.
• Identify opportunities to apply generative AI, machine learning, and analytics to shorten insight-to-impact cycles, including intelligent ticket routing, predictive maintenance, and automated knowledge management.

Required Qualifications

• 10+ years of product or program management, product marketing, business development, or technology experience in enterprise environments.
• 10+ years blending product and program management skills to execute strategic initiatives focused on process creation, standardization, and improvement.
• Bachelor’s degree from an accredited institution.
• Proven experience owning and driving roadmap strategy, definition, and end-to-end product delivery.
• Demonstrated track record as a product manager or owner managing feature delivery and product tradeoffs.
• Portfolio of authored strategy documents (3-year plans, operating plans, investment proposals) that earned Director- or VP-level approval and organizational commitment.
• Experience communicating complex technical and strategic information to senior leaders and influencing decisions without direct authority.

Preferred Qualifications

• Experience owning technology products in enterprise facilities environments, including CMMS, IWMS, workplace platforms, or equivalent systems.
• Proven capability in business case development and ROI analysis for large-scale technology investments.
• Experience managing competing priorities across complex, matrixed stakeholder environments using data-driven metrics for business decisions.
• Track record working with engineering, data science, and analytics teams to define product requirements and bring enterprise products to market.
• Domain expertise in one or more areas: facilities management operations, corporate real estate technology, workplace services, or enterprise platform integration.
• Hands-on experience applying GenAI, machine learning, or advanced analytics to address operational or product challenges at scale.
• Demonstrated ability troubleshooting complex cross-system issues and designing scalable solutions across enterprise technology stacks.
• MBA or advanced degree in Computer Science, Engineering, Business, or a related field.

Compensation

USD 155,000 - 200,000 per year

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Work Location and Logistics

• Work location: On-site
• City/State: Arlington, VA 22202

Authorization

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Job Tags

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