Senior Product Manager

Mia Labs, Inc. is building an AI communication platform for car dealerships, and this Senior Product Manager role is responsible for the product structure that turns user needs into shipped capabilities. The position blends PRD ownership, roadmap planning, AI/ML workflow integration, vendor API and data partnerships, and analytics-driven decision-making.

Role Focus

Own product planning end to end, aligning customer and user needs with technical capabilities. You will integrate AI tooling and machine learning workflows into team operations, partner with vendors for APIs and third-party data, and use SQL and analytics to understand product performance and user behavior. You will also stay close to automotive industry trends to help keep Mia ahead of evolving technology.

Responsibilities

• Own and deliver Product Requirement Documents (PRDs) that clearly connect user needs with technical feasibility.
• Build and maintain product roadmaps, partnering with leadership and cross-functional teams to align on goals, set priorities, and manage expectations.
• Communicate with both technical and non-technical stakeholders, translating between engineering details and business language.
• Integrate AI tooling and ML products into workflows to improve team velocity and expand product capabilities.
• Partner with vendors for APIs and third-party data sources to support Mia’s data moat and product intelligence.
• Collaborate with sales and customer success to shape feature launches and set realistic customer expectations using spec sheets, support docs, and pre-sales collateral.
• Run user studies, pilot programs, go-to-market activities, and incorporate user feedback into roadmap and feature refinement.
• Lead sprint planning, backlog grooming, and retros, maintaining product ownership and accountability.
• Use SQL and analytics to analyze user behavior and product performance, translating data into clear narratives and high-quality decisions.
• Keep up with the automotive industry and emerging technology to guide product direction.

Requirements

• 5+ years of product management experience with a strong technical foundation.
• Demonstrated ability to write clear, concise PRDs and specifications.
• Process-driven approach and fluency with product methodologies and project management tools, with a focus on shipping high quality.
• Comfort using SQL, dashboard tools, and working with analytics teams.
• Proven success managing API integrations and collaborating with external vendors.
• Strong communication skills, with a talent for explaining complex topics clearly.
• Ability to thrive in a startup environment: resourceful, autonomous, and effective in a high-intensity setting with minimal guidance.
• Experience in the automotive industry.
• Ability to live in or relocate to Austin, TX for a hybrid schedule (3 days per week in the office).

Tools and Technologies

• SQL
• AI tooling
• ML
• APIs
• Dashboard tools
• LLMs
• Embeddings
• Vector DBs

Benefits

• Equity participation through stock options.
• Fully paid health, vision & dental insurance for employees.
• Flexible PTO and a hybrid schedule (3 days per week in downtown Austin).
• Free lunches, parking stipend, team events, and a casual but execution-focused culture.

What Makes You Stand Out

• Familiarity with modern AI/ML tools such as LLMs, embeddings, and vector DBs and how they support product development and automation.
• Experience running usability studies, gathering qualitative insights, and validating product-market fit.
• Prior software engineering experience.
• Deep knowledge of automotive dealership operations, CRMs, and the customer lifecycle in car sales or service.
• Experience scaling AI or automation-based products in high-touch industries (for example, healthcare, logistics, customer support).

Location and Work Arrangement

Austin, TX (hybrid). This role includes 3 days per week in the office.

Additional Information

Mia is an EVerify employer.