Senior Product Manager - Card Issuance and Experiences

Bill.com's Cards team is shaping how businesses issue and manage payments. This onsite Senior Product Manager role, based in Draper, Utah, leads the end-to-end strategy for AP and virtual card issuance and drives product-led growth to boost adoption, engagement, and revenue for SMBs and corporate spend. The position carries a Draper, UT pay range of USD 123,500 to 148,200 per year and requires a minimum of five years of product management experience.

Responsibilities

• Own the end-to-end product strategy and roadmap for AP card and virtual card issuance, with a focus on driving card adoption, engagement, and revenue growth.
• Define and evolve the card product across segments: SMB accounts payable users, the accountant managing a book of clients, and the virtual card supplier receiving payment.
• Bring deep understanding of card issuance mechanics including auth, processing, BIN sponsorship, transaction settlement, unit economics, and partner ecosystems to influence configuration and scaling across use cases and channels.
• Own and execute the card issuance and experience roadmap, delivering reliability and resiliency across all payments surfaces while introducing new card offerings that grow the business.
• Identify and execute product-led growth opportunities that convert one-time card users into repeat, high-engagement customers, reducing reliance on manual activation and support.
• Collaborate across Engineering, Design, CX, Ops, Marketing, and Sales to deliver card experiences that are intuitive, reliable, and differentiated in the SMB market.
• Define success metrics for the area, instrument the right tracking, and use data alongside qualitative customer insight to guide prioritization and validate outcomes.
• Apply a hands-on AI mindset: proficient with AI-assisted tools for research, prioritization, and PRD writing, and able to evaluate where AI capabilities can create durable product differentiation in card and product development.

Requirements

• 5+ years of product management experience owning payments or card products, with demonstrated ownership of both strategy and execution in a fast-moving fintech or startup environment.
• Hands-on experience with card issuance, virtual card, commercial card, corporate spend, or adjacent payments infrastructure, including working knowledge of card issuance, unit economics, and partner relationships that enable card products.
• A track record of building product experiences that drive customer adoption and engagement, with the ability to connect product decisions to revenue and retention outcomes.
• Strong product sense and comfort operating with ambiguous data, defining your own success metrics, and prioritizing without a fully mapped playbook.
• Experience collaborating across Engineering, Design, Operations, and Go-To-Market in a fast-moving environment.

Technologies

• AI-assisted tools for research, prioritization, and PRD writing

Benefits

• 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
• HSA & FSA accounts
• Life Insurance, Long & Short-term disability coverage
• Employee Assistance Program (EAP)
• 11+ Observed holidays and wellness days and flexible time off
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs