Senior Product Manager, Delivery Experience, Speed Innovation

Own and accelerate growth of Amazon’s premium ultra-fast delivery experience, focusing on adoption, volume, and end-to-end performance.

Responsibilities

• Develop a deep understanding of the business by identifying leading indicators behind customer adoption, unit-volume growth, and operational performance, then translating insights into actions that improve results
• Partner across Product and Operations to connect operational constraints to customer experience and to understand how product decisions affect execution across the delivery network
• Diagnose drivers behind changes in key business metrics and recommend corrective actions with speed
• Operate with autonomy on feature and expansion decisions, while influencing senior leaders using sound business judgment and data
• Optimize the end-to-end customer experience across Amazon platforms and apps for the premium 1 to 3 hour delivery service
• Develop and refine pricing structures for the premium service
• Balance customer experience goals with operational realities across the delivery network
• Drive measurable improvements in business performance tied to adoption and unit-volume trends

Requirements

• 5+ years of product or program management, product marketing, business development, or technology experience
• Bachelor’s degree or equivalent
• Experience owning or driving roadmap strategy and definition
• Experience delivering products end to end
• Experience delivering features and making tradeoffs as part of a product
• Experience as a product manager or product owner
• Experience owning technology products
• Experience influencing senior leadership through data-driven insights
• Experience working across functional teams and senior stakeholders

Benefits

• Sign-on payments
• Restricted stock units (RSUs)
• Health insurance, including medical, dental, vision, prescription, Basic Life & AD&D insurance, with option for Supplemental life plans
• EAP and mental health support
• Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off
• Parental leave

Location: New York, NY (onsite)

Compensation: USD 136,000 - 184,100 per year

Education: Bachelor’s degree or equivalent

Impact: High-visibility role with direct impact on Amazon’s P&L and customer experience, shaping how millions of customers receive their Amazon orders.