Senior Product Manager, Fulfillment

Flexport is building technology to make global fulfillment more reliable and efficient, and this role sits on the Omnichannel Fulfillment product team. You will own a key part of the Warehouse Management System (WMS), shaping how software powers warehouse execution for merchants and helping turn operational needs into scalable product capabilities.

As a Senior Product Manager for WMS, you will set product vision, drive roadmap and delivery across the full product lifecycle, and coordinate closely with engineering, design, data science, and adjacent product areas to improve fulfillment speed, accuracy, and cost outcomes.

What you’ll do

• Lead product strategy for your WMS area: Define vision, goals, and roadmap for the warehouse execution capabilities you own, aligned to Flexport’s broader WMS and Omnichannel strategy.
• Own the product lifecycle: Lead features from discovery and BRDs through launch and iteration, connecting each delivery to merchant and business outcomes.
• Drive platform evolution: Support migration and consolidation of warehouse systems onto Flexport’s WMS, including regression testing, cutover planning, and risk management with warehouse partners.
• Partner with warehouse operations: Translate floor-level workflows, constraints, and exceptions into product capabilities that scale across sites.
• Coordinate cross-functionally: Align engineering, design, data science, and adjacent product teams including inventory, inbounds, outbounds, returns, and merchant APIs and reporting on priorities and integration points.
• Champion customer and operator insight: Collect input from merchants, warehouse associates, and operations leaders to guide prioritization.
• Communicate with leadership: Share progress, trade-offs, and risks with senior leaders across Flexport and key customers.
• Measure and iterate: Define and track metrics such as cycle time, accuracy, throughput, and cost per order for your area.
• Mentor: Coach junior product managers and elevate product craft across the team.

What you bring

• 5+ years of product management experience, including launching and scaling complex, high-impact products.
• Hands-on experience with WMS, fulfillment, or supply chain execution systems, with a working grasp of warehouse workflows including receiving, putaway, picking, packing, and inventory control.
• Experience leading large system migrations or platform replacements, from planning and testing through cutover.
• Proven cross-functional leadership, including work with engineering and operations to deliver complex projects from concept to execution.
• Strong prioritization skills and the ability to frame trade-offs in fast-paced, ambiguous environments.
• Exceptional communication: influence without authority and build trust with stakeholders from the warehouse floor to the executive team.
• Strong writing skills to communicate vision, roadmap, requirements, launches, and impact to a broad audience.

Bonus points

• Experience with commercial WMS platforms or building a WMS in-house.
• Familiarity with warehouse automation, scanning and mobile workflows, or WCS/WES integrations.
• Exposure to inventory management, EDI, or B2B and DTC fulfillment models.
• Hands-on experience applying AI or LLM technologies to operational workflows.
• A passion for simplifying and accelerating global trade.

Location, salary, and schedule

• Location: Seattle, WA (onsite)
• Salary: USD 155,520 - 194,000 per year
• Team: Omnichannel Fulfillment product team
• Onsite: #LI-Onsite
• Office code: #LI-VA1