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New Balance

Senior Product Owner, Store Systems

Lawrence, MA $139k - $208k/yr Full time Posted 12h ago

Job Description

Own Store Systems product strategy and delivery for in-store technology, from planning through multi-year global rollouts.

Responsibilities

  • Drive product vision, strategy, and roadmap for Store Systems platforms.
  • Lead end-to-end product lifecycle delivery, including discovery, MVP definition, validation, launch, and scale.
  • Convert business objectives into prioritized epics, user stories, and release plans within Agile delivery models.
  • Collaborate cross-functionally with engineering, QA, architecture, operations, and relevant business stakeholders.
  • Define and monitor product and operational KPIs to guide decisions and measure value from early stages.
  • Assess market trends, competitor activity, and emerging technologies to shape strategic direction.
  • Communicate with stakeholders across levels to build alignment across global teams.
  • Identify and mitigate technical, operational, and delivery risks across implementation and rollout waves.

Requirements

  • Bachelor’s degree in business, Technology, Engineering, or a related field.
  • 3-5 years of experience in Product Management, Product Engineering, Business Systems Analysis, or a related discipline.
  • Proven experience owning digital products from implementation through scaled rollout.
  • Strong product sense, with the ability to balance user needs, technical constraints, and business priorities.
  • Hands-on Agile experience using Scrum and/or Kanban, including backlog ownership, prioritization, and sprint/release planning.
  • Analytical, data-driven decision-making skills.
  • Excellent communication, stakeholder management, and writing/documentation skills.
  • Ability to lead through ambiguity and align cross-functional teams.
  • Experience in retail technology, POS ecosystems, or omnichannel environments is preferred.
  • In-store retail experience is a strong bonus.

Agile and Tools

  • Agile delivery models
  • Scrum
  • Kanban

Location and Work Model

  • Lawrence, MA (hybrid)
  • On-site work in the Retail Technology Lab as needed
  • New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday)
  • Work from Anywhere (WFA) for four weeks per calendar year

Pay Range

  • USD 138,500 - 207,500 per yearly
  • Lawrence, MA Corp Only Pay Range: $138,500.00 - $173,000.00 - $207,500.00 Annual
  • Actual base pay may vary based on relevant experience, time in role, internal equity, geographic location, and other factors

Benefits

  • Three options for medical insurance
  • Dental
  • Vision
  • Life insurance
  • 401K
  • Online learning and development courses
  • Tuition reimbursement
  • $100 monthly student loan support
  • Mentorship programs
  • Yearly $1,000 lifestyle reimbursement
  • 4 weeks of vacations
  • 12 holidays
  • Generous parental leave
  • Regular Associate Benefits described as a comprehensive traditional benefits package including three options for medical insurance, as well as dental, vision, life insurance, and 401K

Temporary Associates

  • Three options for medical insurance
  • Dental and vision insurance
  • Associate discount

Part Time Associates

  • 401k
  • Short term disability
  • Yearly $300 lifestyle reimbursement
  • Associate discount

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