Senior Staff Product Manager, Small Business Health

Own product strategy and execution for QuickBooks’ Borrowing Power and Small Business Health roadmap, driving high-engagement experiences that improve customer health and borrowing outcomes.

Responsibilities

• Develop a deep understanding of customers by identifying the most compelling segments to serve through direct engagement with business owners across different backgrounds.
• Use research plus quantitative and qualitative data to build the foundation for a new product.
• Lead strategy and execution for the Borrowing Power and Small Business Health roadmap, including designing, launching, and scaling experiences for multiple customer segments.
• Define and drive key success metrics, including engagement, product attach rate, and improvements in customer health, to evaluate product performance.
• Set the pace for speed and experimentation by leveraging AI to accelerate analyses, support rapid prototyping, and run experiments through cross-functional operations.

Requirements

• 6+ years in Product Management building delightful, high-engagement consumer-facing products.
• Proven ability to ship with high velocity and high quality, delivering incremental products while progressing toward a generally available release that changes how businesses operate.
• Ability to clearly articulate target customer segments and the product solutions you will bring to market, including sequencing and rationale.
• Capability to translate production metrics, market research, and customer insights into trusted takeaways that guide downstream decisions.
• Strong measurement instincts, including knowing what to track, identifying where drop-off occurs, and determining follow-up actions.
• Use AI tools to increase speed in analysis while maintaining personal judgment.
• Comfort presenting complex strategy to leadership in a short format, and also going deep with engineers, designers, analysts, and other partners.
• Ability to operate at multiple levels of detail and influence.

Technologies

• AI
• AI tools

Location & Compensation

• Location: San Francisco, CA (onsite)
• Compensation: USD 205,000 - 278,000 per year

Why Join Intuit

• Impact at scale: Potential to become a financial compass for millions of small businesses, many of whom have not had access to anything like it.
• Build something new: Greenfield product category inside a platform used by tens of millions of customers, with infrastructure already in place.
• Culture: High bar, real customer impact, large opportunity to innovate, and a positive working environment.