Senior Product Manager, SMB Platform
Job Description
Lead product strategy and execution for an AI-powered SMB financial platform, from onboarding through ongoing workflows and integrations.
Responsibilities
- Own the roadmap for customer-facing AI features, focusing on using AI to make financial tasks more intuitive and easier.
- Improve the end-to-end customer journey, from signup to activation and continued engagement.
- Design and evolve product capabilities for routine business operations, including invoicing, workflow automation, reminders, reconciliation, and related workflows.
- Define strategy for partner integrations and APIs spanning accounting, payments, payroll, and other business software.
- Evaluate LLMs and agentic workflows and apply automation responsibly, balancing customer value with accuracy, privacy, and risk.
- Run and measure experiments across onboarding, activation, adoption, and retention, using metrics to decide what to scale.
- Collaborate cross-functionally with Engineering, Design, Data, Risk, Compliance, and go-to-market teams to deliver products.
Requirements
- Senior-level product management experience, with 5 to 15 years indicated for the role.
- Experience building customer-facing products using AI, LLMs, or agentic workflows.
- Experience building integrations, APIs, or platform products.
- Familiarity with modern discovery and awareness channels, including SEO, AI-driven search, organic, affiliate, and content.
- Bachelor’s degree required.
- Advanced degree or relevant analytical or technical background is preferred.
- Stable employment history with limited reliance on short-term contract roles.
Technologies
- AI
- LLMs
- agentic workflows
- APIs
- SEO
Benefits
- Annual base salary: $160,000 to $200,000
- Visa sponsorship: not available
Location
- New York, NY (hybrid)
- 2 to 3 days onsite each week in New York City
- Compensation range: $160K - $200K
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