Microsoft 365 Copilot Product Jobs

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Today

Senior AI Product Owner, Intelligent Billing Solutions

BDO Raleigh, NC

Raleigh, NC

Today

$130k - $155k/yr Full time Ai Workflows Artificial Intelligence Azure DevOps

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Job Description

BDO is building AI-enabled billing solutions, and the Senior AI Product Owner role is central to turning AI potential into business value. In this onsite position in Raleigh, NC, you will act as a core subject matter expert and advocate for AI products, guiding the product lifecycle from discovery and measurement through feature release and continuous improvement.

Compensation: USD 130,000 - 155,000 per year. This is a great fit if you enjoy aligning stakeholders, defining success metrics, and helping teams deliver AI capabilities responsibly and effectively.

Responsibilities

Serve as the subject matter expert for AI products at BDO and demonstrate AI capabilities to user groups across the firm.
Plan and facilitate workshops to gather product feedback from multiple groups and ensure alignment with customer needs and firm strategy.
Act as an AI product advocate and evangelist by partnering with teams to promote value and encourage broad adoption.
Build and maintain a robust feedback loop with users to capture insights and drive ongoing product improvements.
Define and monitor KPIs and success metrics for AI products, using results to guide iteration.
Conduct user research, data analysis, and customer feedback collection to inform product decisions.
Perform market research to identify trends and opportunities for AI product enhancements.
Monitor AI product performance and usage, identify improvement areas, and drive initiatives to increase adoption.
Own AI product roadmaps and plan feature releases based on business needs.
Ensure development stays within technical and ethical standards for AI products.
Write user stories and prioritize the product backlog so the team delivers the most impactful AI features while protecting technical and ethical integrity.
Participate in team planning and sprint commitment based on average velocity, integrating testing frequently to surface issues early.
Oversee timely feature releases, including writing release notes and aligning the release team as needed.
Support a culture of innovation and experimentation within the product team to explore new ideas and technologies.
Maintain comprehensive documentation and provide regular reports to senior management on product performance and adoption metrics.
Create and prioritize work for the AI Engineering team to maintain a steady flow of tasks.
Help cultivate a product mindset within the group.
Other duties as required.

Requirements

High School Diploma or equivalent, required.
8+ years of experience as a Product Owner or Business Analyst in an Agile environment, required.
Strong understanding of AI and machine learning concepts, technologies, and trends.
Knowledge of software development processes and Agile methodologies.
Proficiency in defining and monitoring KPIs and success metrics.
Strong problem-solving and ability to make data-driven decisions.
Ability to deliver innovative solutions.
Commitment to quality software, customer-centric problem-solving, and design thinking.
Understanding of the ethical implications of AI development and deployment.
Ability to create and lead high-performing cross-functional teams without direct supervision.
Strong organization skills to manage multiple priorities and projects.
Recognized communicator with strong presentation skills and workshop facilitation experience.
Excellent listening, reading comprehension, and verbal and written communication skills.
Ability to translate technology to business leaders and business concepts to technologists.
Conflict-resolution skills and ability to reach consensus from multiple viewpoints.
Resilience in ambiguous situations and comfort with transparency, inspection, and adaptation.
Focus on relentless improvement and balancing team and individual responsibilities.
Business acumen and interpersonal skills to influence business, culture, and technology changes.
Ability to work beyond standard business hours and travel as needed.

Tools & Technologies

ChatGPT
Microsoft 365 Copilot, Microsoft Teams, Word, Excel, Outlook, PowerPoint, OneNote, OneDrive, PowerBI, Visio
Azure DevOps, Jira

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