Product Manager, Vice President - AEP Enablement Services

As a Product Manager, Vice President on JPMorganChase’s Acquisition Enablement Platform team, you will lead product outcomes from strategy through launch. This role translates vision into delivery artifacts, aligns cross-functional partners, and helps ensure scalable, resilient, and reliable platform capabilities with go-to-market readiness.

Responsibilities

• Develop and maintain a product strategy and product vision that delivers value to customers.
• Lead discovery and conduct market research to identify customer needs and incorporate validated solutions into the product roadmap.
• Own, maintain, and evolve the product backlog to support the strategic roadmap and overall value proposition.
• Define and track key product success metrics, including cost, feature and functionality, risk posture, and reliability.
• Define API requirements and integration needs by assessing platform services, data flows, and contracts (for example, REST/JSON), including upstream and downstream dependencies.
• Translate business requirements into technical specifications, covering functional and non-functional needs such as performance, resiliency, scalability, observability, and security.
• Collaborate with engineering teams to clarify scope, tradeoffs, sequencing, and acceptance criteria to support predictable delivery.
• Partner with architects and engineering leaders to evaluate solution options and design decisions, considering reusability, maintainability, latency, and operational risk.
• Assess and manage platform impacts of product decisions, including dependency management, versioning and backward compatibility, migration considerations, and change management.

Requirements

• 5+ years of experience or equivalent expertise in product management or a relevant domain area.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Proven ability to lead product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management.
• Strong technical acumen, including the ability to understand APIs, service integrations, data flows, and translate business needs into clear technical requirements.
• Demonstrated ability to communicate technical specifications and tradeoffs effectively with engineering teams to drive alignment and execution.
• Ability to collaborate with architects and engineers on solution design, including scalability, resiliency, stability, and reliability impacts.
• Data-driven approach with experience defining success metrics and using dashboards and analytics to measure outcomes such as conversion, adoption, reliability, and cost.
• Strong stakeholder management and influence skills to align cross-functional partners on priorities, sequencing, and delivery commitments.

Technologies

• REST/JSON

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• A retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching

Preferred Qualifications, Capabilities, and Skills

• Demonstrated prior experience working in a highly matrixed, complex organization.
• Experience building or scaling platform products, including API-first and integration-heavy capabilities.
• Familiarity with architecture and design patterns for distributed systems, such as microservices and event-driven integrations, and the ability to partner with architects.
• Demonstrated success driving products focused on scalability, resiliency, stability, and operational excellence, including monitoring and observability, SLAs and SLOs, and incident learnings.
• Experience working in Agile delivery environments, including backlog management, support for sprint planning, and iterative release execution.

About the Team

JPMorganChase’s Consumer and Community Banking division serves Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing.

The Digital team focuses on creating innovative, industry-leading products and experiences that help customers access, share, and control their financial data so they can make smart decisions with their money.

Location

Columbus, OH (onsite)