Senior Product Manager

Gilbarco Veeder-Root (GVR) is building its next phase of retail fueling payment capabilities, and this role sits at the center of that work. As the Global Integrated Payment Product Leader, you will shape the outdoor payment terminal product strategy and drive the global payment roadmap across lifecycle, support, and last-mile development activities tied to the payment team’s priorities.

Based in Greensboro, NC (hybrid), you will focus primarily on North America while working alongside regional stakeholders, including VOC, to identify opportunities and translate them into market requirements and business cases for enhancements to FlexPay 6.

What you will do

• Bring a general manager mindset to ownership of the CRIND platform, including current and previous product generations in the regions the role operates
• Act as a primary contributor to the global payment product roadmap, owning product lifecycle decisions and requirements aligned with the Invenco payment team
• Work with regional teams (including VOC) to identify market opportunities and develop plans, market requirements, and business cases for payment platform improvements to FlexPay 6
• Manage phase-in/phase-out planning
• Develop end-of-sale and end-of-life decisions, including the communication strategy
• Align spares and support strategy with AMO, including spares support efforts and commitments, and planning for repair/refurb offerings
• Drive SKU rationalization and simplification efforts
• Prioritize Crates and Kits New Product Projects and customer requests for global development
• Represent Payment Product Management in key forums, including New Product Project Team Meetings, PMO Daily Management, SPR, and PI
• Own GTM strategy and execution for payment products
• Ensure last-mile product development, managing certifications, third-party integrations, and end-user UAT so products are orderable and sellable
• Provide SME support for sales, product marketing, distribution, and end customers
• Set the strategy and market plans for service and support of CRIND platforms, including TCO inputs into value sell materials
• Own the value proposition and inputs for value-selling materials
• Represent GVR in industry coalitions related to payment processing and security
• Lead product activities in CDT&R, including driving quality issues, and provide product inputs into the S&OP process

What you bring

• 6-8 years in Product Management; payment hardware experience is a plus
• Exceptional customer-facing skills, including communication and presentation
• Deep payment expertise is strongly encouraged
• Experience with Agile Development
• Corporate entrepreneurial mindset
• Proven ability to manage payment hardware and engineered products
• Ability to travel +/- 25% of the time

Travel

• Ability to travel +/- 25% of the time

Benefits

• Health and wellness programs including medical, dental, vision, disability and life insurance
• Family planning programs from Maven Clinic
• Diabetes support through Livongo
• Coverage for women’s health
• Support for adult and elder care
• Paid parental leave
• A generous 401(k) plan with matching company contributions
• Paid time off up to 15 days each year
• 13 paid holidays (including 3 floating holidays)
• Paid sick leave